Launceston Electrical Solutions
Sam Lincoln answers his phone personally — and customers say that alone sets this company apart from every other tradie they've called.
Director Sam Lincoln appears to be personally reachable by phone, which several long-term customers point to as the main reason they return. The crew's solar and ducted heating work draws the most detailed praise, with reviewers noting neat cable management, safety-conscious practice, and crews who stay until the job is done regardless of the hour — one installation wrapped close to 8pm to avoid leaving a customer without power overnight. For homeowners weighing up solar or a heating system install, the evidence across this sample suggests you're dealing with a company where the people who quote the job are accountable for how it runs, which tends to matter more than anything else when a project doesn't go exactly to plan.
Their work
What it's like working with them
Based on a sample of Google reviews (230 total)
“James, Nick and Leigh from Launceston Electrical Solutions installed 8 kWh to my satisfaction”
“Sam and his AC guy Ben were highly responsive... my AC was rectified same morning”
What they help with
Based on what their customers hired them for
How they stack up
Context from 307 air conditionings in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Launceston Electrical Solutions
Led by director Sam Lincoln, this Invermay-based electrical company handles a wide scope of work — from split system and ducted heating installs through to solar panel and battery storage systems, lighting upgrades, rewiring, and full new-build electrical fit-outs. Sam is consistently praised for being directly reachable by phone, for walking customers through solar investment calculations, and for personally stepping in on tight deadlines (one customer got a new connection sorted with two days' notice before Christmas). On the tools, James and Nick are the names most associated with solar installations — noted for perfectionist roof and ground work — while Jason handles general electrical and in-home jobs with particular care for vulnerable customers, including a flagged case involving an elderly client with memory issues. Ben and Fletcher cover fault diagnosis and general electrical repairs, and the office team (including Samantha and scheduling coordinator Sam) is repeatedly singled out as unusually responsive — several customers note they received a quote and booked before rival companies had even replied to their enquiry. The business works across residential renovations, owner-builder new homes, retail fit-outs, and urgent fault response, making it genuinely versatile rather than narrowly solar-focused, despite the volume of solar work in recent reviews.
Best for: solar and battery system installs where you want a named crew accountable from quote to commission, ducted heating or split system installation with same-week scheduling, urgent electrical fault response in Launceston, and owner-builder or renovation projects needing a reliable electrical contractor.
Location
Often needed together
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Claim This Profile — Free →Common questions about Launceston Electrical Solutions
Does Launceston Electrical Solutions do emergency callouts?+
Yes — reviews specifically mention same-morning responses to urgent faults, including an air conditioner failure during a Launceston heatwave and a flooding-related electrical safety issue where an electrician arrived within hours. The team also attended an elderly customer's home within three hours of a call about lighting problems. For non-emergencies, multiple reviewers note that the scheduling team works hard to get jobs booked quickly — often faster than other local providers.
Who does the solar installations, and what's the process like?+
Solar work is primarily carried out by James, Nick, and Oliver, with Leigh handling quotes and Sam Lincoln overseeing the project from the office. Reviewers consistently describe the process as thorough — an initial consultation with clear explanation of options and a detailed quote, followed by a smooth installation with minimal disruption. Several customers note the team explained how to monitor their new system afterward, and one reviewer reported their system producing over 30% more than the figures given in the quote.
Do they handle ducted heating as well as split systems?+
Yes — reviews mention both ducted heating installation and split system installs. One customer had ducted heating installed alongside solar and battery storage in a single project, and the team managed teething problems with the ducted system through follow-up visits until everything ran correctly. For split systems, reviewers note the team recommended specific units suited to the customer's space and had them installed and running quickly.
What do customers say about pricing?+
Pricing feedback across the 50 reviews we read is generally positive — reviewers describe it as fair and worth the quality of work delivered, with one customer noting the cost of their solar system was a 'great investment.' The team is described as taking time to walk customers through options and explain how a solar system pays for itself rather than pushing the most expensive package. Exact pricing isn't disclosed in reviews, so it's worth requesting a written quote to compare.
Do they work on new builds and owner-builder projects?+
Yes — several reviews specifically mention new home builds and owner-builder projects. One reviewer described entrusting their owner-builder home to the team, noting the crew treated it with the same care as any established property. The business also handles retail fit-outs and full home renovations, so they appear comfortable working with builders and project managers rather than only direct homeowner clients.