Appliance Spares Tasmania
Andrew stayed on-site until 9pm to finish a dishwasher install — and Alex diagnosed a Miele fault the same visit.
That combination of field accountability and back-office communication is what separates the strongest reviews from a more generic 'nice people' endorsement. The business has been operating for around eight years as a GST-registered company, which means there's a proper invoicing trail and accountability structure behind the work. When calling to book, it's worth asking upfront for a written quote that itemises parts and labour separately — one reviewer noted a gap between the quoted and charged price, and confirming the breakdown before work begins is always good practice with any repair provider.
Their work
What it's like working with them
Based on a sample of Google reviews (92 total)
“Alex repaired our Miele washing machine pronto”
“felt the price was fair”
What they help with
Based on what their customers hired them for
How they stack up
Context from 213 appliance repairs in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Appliance Spares Tasmania
Appliance Spares Tasmania runs two parallel operations that set it apart from a typical repair shop: a walk-in parts counter where homeowners can source components for DIY fixes, and a full in-home repair service that dispatches named technicians across the Launceston area. Technician Alex is the name that surfaces most frequently in reviews, specifically praised for fast fault diagnosis on Bosch dishwashers and Miele washing machines, while Tommy draws repeated mentions for dishwasher installations and removals handled in a single visit. Andrew earns a standout review for staying on-site on a Friday evening until a problem dishwasher install was fully resolved — the kind of persistence that suggests field staff work to completion rather than to a clock. At the counter, Maria and the office team are credited with sourcing obscure parts quickly, including posting a fridge globe to a customer who couldn't visit in person, and steering people toward alternatives when a part simply isn't available anymore. The business leans strongly toward appliance rescue over replacement — multiple reviewers note being surprised that a repair was financially worthwhile on machines eight or nine years old — which makes it particularly useful for homeowners who want to extend the life of older fridges, washers, dryers, and dishwashers rather than replace them.
Best for: homeowners wanting to extend the life of older washing machines, dishwashers, or dryers through repair rather than replacement, DIY fixers sourcing hard-to-find appliance parts, and Launceston residents needing a named technician dispatched for in-home fault diagnosis.
Location
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Claim This Profile — Free →Common questions about Appliance Spares Tasmania
Can I buy spare parts directly without booking a repair?+
Yes — the walk-in parts counter is a core part of the business, not just a side offering. Reviewers mention sourcing everything from microwave globes to dryer components directly off the shelf. If a part isn't in stock, the team can order it and multiple reviews note parts arriving within 24–48 hours. They've also posted parts to customers who couldn't make it into the South Launceston store.
Which appliance brands do they work on?+
Reviews specifically mention Bosch, Miele, LG, Electrolux, and standard dishwashers and dryers without brand specification. The parts counter appears to stock components across a wide range of brands, and staff have been praised for identifying alternatives when an exact part is no longer manufactured. If you have an older or less common brand, it's worth calling ahead to check availability before making the trip.
How do customers find the pricing for repairs?+
The majority of reviewers describe pricing as fair or reasonable, particularly for repairs on appliances that are seven to nine years old. One reviewer noted a specific repair — a dryer water pump including diagnosis and labour — came to $264 total, which they felt was good value. One customer did report being charged roughly double the initial quote, so it's sensible to ask for a written itemised quote covering both parts and labour before authorising work.
Do technicians do same-day or urgent repairs?+
Reviews don't consistently mention same-day callouts as a feature, but the business does offer in-home repair scheduling. One reviewer had a dryer repaired with parts ordered and fitted within a week, and a dishwasher brought into the store was assessed and returned the same day. For urgent jobs, calling the office directly and explaining the situation is the best approach — reviews praise Maria and the team for proactive scheduling and rescheduling communication.
Is it worth repairing an older appliance rather than replacing it?+
Several reviewers came in expecting to hear their appliance was beyond saving and left with a working machine at a fraction of replacement cost. The team appears to give honest advice about whether a repair is financially worthwhile — one reviewer was steered toward a newer fridge lid when the original part was discontinued, rather than being sold an expensive workaround. If you're on the fence about repair versus replace, the $50 diagnostic fee mentioned in one review gives you a low-cost way to get an informed answer before committing.