Tones Solar & Electrical Launceston
Sam, Ben, and Brenton named repeatedly — customers know exactly who to ask for and why.
That's rare enough that reviewers remark on it unprompted. Specific technicians — Sam for installs, Ben for quoting, Brenton for trickier diagnostic work — are named often enough that you can reasonably ask for them by role when booking. Pricing is flagged as competitive or cheaper than alternatives by several customers, and the team travels outside Launceston, which the reviews from regional customers confirm. If your job involves a solar-battery-EV charger combination or you're switching from gas to induction cooktops, those come up as completed projects, not aspirational services.
Their work
What it's like working with them
Based on a sample of Google reviews (364 total)
“extremely honest and very competitive against other installers”
What they help with
Based on what their customers hired them for
How they stack up
Context from 213 appliance repairs in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Tones Solar & Electrical Launceston
Tones Solar & Electrical operates across Launceston and broader northern Tasmania, covering the full spectrum from appliance repairs and heat pump installs through to solar, battery storage, and EV charger setups — genuinely useful for homeowners who want one electrician for multiple projects rather than managing separate trades. Named team members appear frequently enough in reviews to sketch who does what: Ben handles quoting and is praised for taking time to walk customers through their options before a dollar is spent, Sam leads on installations — particularly heat pumps and air conditioning — and is repeatedly noted for speed and working without complaint in difficult conditions, while Brenton is the name that comes up for troubleshooting in older or unusual homes. Sophie and a female electrician also appear for smaller appliance and cooktop jobs, suggesting the crew has enough depth that you won't always be dealing with the same person, which matters for scheduling. The team is consistently described as explaining how new appliances and systems actually work before leaving, and cleaning up thoroughly — two things that sound minor until they don't happen. Customers about an hour outside Launceston have used them and noted they're willing to travel, worth knowing if you're in a regional property that often gets overlooked by city-based trades.
Best for: same-day or urgent heat pump and appliance repairs, gas-to-induction cooktop conversions, combined solar-battery-EV charger projects, and homeowners in regional northern Tasmania who need a Launceston-based electrician willing to travel.
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Claim This Profile — Free →Common questions about Tones Solar & Electrical Launceston
Does Tones Solar & Electrical cover areas outside Launceston?+
Yes — reviews confirm they travel to customers located roughly an hour from Launceston, with at least one reviewer noting they were glad to find a firm that makes the trip for regional properties. If you're outside the immediate city area, it's worth calling to confirm whether your location is within their usual range. The reviews don't specify exactly which towns they cover regularly, so ask directly when you book.
How quickly can Tones respond to an urgent heat pump or appliance fault?+
Multiple customers describe same-day responses — in one case, the team was already on their way before the customer had even made an appointment. Another reviewer had their oven attended to within 48 hours of reporting the fault to the manufacturer. That said, same-day availability will depend on current workload, so calling early in the day gives you the best chance if timing is critical.
Who are the key people on the team and what do they each handle?+
Ben is mentioned as the quoting contact and is praised for explaining options thoroughly in person before any work is committed to. Sam leads on heat pump and air conditioning installations and is consistently noted for speed and professionalism. Brenton comes up for diagnostic and troubleshooting jobs, including in older homes with non-standard wiring. Sophie is named for appliance jobs like cooktop swaps. The team appears large enough that you may work with different people depending on the job type.
What do customers say about pricing at Tones?+
Pricing comes up positively in several reviews — one customer described their quote as 'much cheaper than anywhere else,' and solar customers noted the team was 'very competitive against other installers.' Reviews don't mention specific dollar figures, so you'll need to get a quote for your job, but the feedback suggests they're not the most expensive option in the Launceston market. Ben typically does in-person quotes at no cost before work begins, according to one reviewer.
Can Tones handle combined solar, battery, and EV charger installations?+
Yes — completed projects for all three appear in the reviews, both separately and in combination. One customer had solar panels and a battery system installed together, while another specifically mentions EV charger installation handled by Ben and Luke. A reviewer also updated their review after Tones returned to add extra solar panels and a battery to an existing system, suggesting they're comfortable with staged upgrades rather than requiring everything to be done in one go.