Decorama Launceston
Jacob, Phil, Drew, and Rachel — customers name the whole team across installs that consistently land well.
The trickier moments in this sample involve the quoting and administration process: two customers independently flagged quote errors or miscommunications about what was included, which is worth keeping in mind if your job involves multiple fabric changes or phone-based revisions. The practical move is to ask for every quote iteration in writing and confirm installation is explicitly itemised before paying a deposit — for the majority of customers who do that, the experience through to finished installation reads as smooth.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
“Jacob and Phil for expertly fitting and hanging”
“far cheaper than the other places we went”
“one of the best customer service representatives I've come across”
What they help with
Based on what their customers hired them for
How they stack up
Context from 273 curtains & blindss in Launceston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Decorama Launceston
Decorama operates as a full-service curtains and blinds supplier and installer, covering everything from initial measure-and-quote through to professional fitting — and they stock a large in-store fabric range for homeowners who want to browse in person before committing. The team members named across reviews each play a distinct role: Drew advises on product selection, Rachel handles measure-and-quote appointments, and Jacob and Phil carry out installations — with Phil specifically called out for follow-up service after the job is done. For buyers who'd rather save money on labour, the business also supports a DIY install path, with phone guidance available if something doesn't go to plan during self-installation. Their product mix spans curtains, sheer blinds, and blockout blinds, and reviewers note pricing that compared favourably against other Launceston retailers. The business suits homeowners furnishing a full house or a single room who want a local showroom experience rather than ordering online, though it's worth confirming quote details in writing given that a small number of customers have flagged miscommunications between quote versions.
Best for: homeowners furnishing multiple rooms with curtains and blinds, buyers who want to compare fabrics in a physical Launceston showroom, and customers who want a named installer and post-job follow-up included in the service.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Decorama Launceston
Who are the key team members at Decorama and what does each person do?+
Reviews name several staff members in specific roles. Drew is mentioned for product and fabric advice during the selection stage, Rachel handles measure-and-quote appointments, and Jacob and Phil carry out installations — with Phil also noted for post-installation follow-up. The in-store team has been praised separately for friendly and knowledgeable service, so you're likely to encounter helpful staff whether you're browsing fabrics or booking a quote.
Does Decorama offer a full measure, supply, and install service or just supply?+
They offer the full end-to-end service including a home measure-and-quote, supply of curtains or blinds, and professional installation. They also cater to customers who want to self-install — at least one reviewer noted that the team was available by phone to walk them through any issues during DIY fitting. If you're opting for self-install, confirm upfront what support is included.
How does Decorama's pricing compare to other blinds suppliers in Launceston?+
A couple of reviewers who shopped around found Decorama's pricing notably lower than competitors — one customer specifically noted their curtains, sheer blinds, and blockout blinds came in cheaper after getting multiple quotes. The store has also been noted to run sales, with one reviewer mentioning 25% off. That said, make sure your final quote is itemised clearly, as two customers flagged discrepancies between quote versions.
What should I watch out for when getting a quote from Decorama?+
A small number of customers in reviews flagged issues with quote accuracy — including calculation errors and, in one case, installation being dropped from a later quote revision without the customer realising. These appear to occur mainly when quotes are revised multiple times or handled over the phone. The practical safeguard is to request every revised quote in writing and confirm that installation is explicitly listed as a line item before paying any deposit.
Does Decorama have an in-store showroom where I can see fabrics and samples?+
Yes — Decorama operates from a physical store in Launceston and reviewers consistently mention a large fabric range available in-store. This makes it a practical option if you want to see and touch materials before committing, rather than choosing from online swatches. The store is noted to have closed over the Christmas–New Year period, so it's worth calling ahead if you're planning to visit during public holidays.