Jacksons Security Launceston
Nathan manufactured a car key on the spot after 12 other locksmiths across Australia had failed.
For straightforward walk-in jobs like key cutting, turnaround times are fast and pricing has been described as cheaper than expected. A handful of reviews — three in the sample — mention cancelled appointments and an abrupt phone experience, which is worth keeping in mind if you're booking a scheduled job rather than walking in. Calling ahead to confirm the booking and asking who will be on-site that day is a sensible step for anything that isn't a same-day walk-in.
Their work
What it's like working with them
Based on a sample of Google reviews (34 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 272 security & cctvs in Launceston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Jacksons Security Launceston
Jacksons Security Launceston handles an unusually wide range of locksmith and security work — from cutting keys from a bare barrel in under 25 minutes, to opening decades-old safes and fire alarm boxes that other locksmiths won't touch. Mark is the name that comes up most in the walk-in trade: customers credit him specifically with fixing locks others wrote off, opening combination safes without charge, and turning broken latches into working hardware on the spot. Nathan is praised for persistence on tricky automotive key jobs, manufacturing a new key and cutting spares in under half an hour when 12 other locksmiths across Australia had failed. Kurt and Josh handle the installation side — alarm and CCTV upgrades for residential and commercial properties — with at least one crew working through rain to finish on schedule. The shop functions as both a walk-in key-cutting counter and a full security installation team, so it suits homeowners who need a quick fix today just as much as those planning a full camera or alarm upgrade. After-hours emergency callouts are also part of the offer, with one customer reporting a technician at their door within ten minutes of a late-night locked-out call.
Best for: emergency lockouts requiring fast after-hours response, difficult or unusual lock and safe jobs other locksmiths have declined, quick walk-in key cutting, and residential alarm or CCTV installation.
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Claim This Profile — Free →Common questions about Jacksons Security Launceston
Does Jacksons Security Launceston offer after-hours emergency callouts?+
Yes — after-hours emergency response appears to be part of their service. One reviewer described a late-night lockout at 10:30pm with a technician at the door within ten minutes of calling. Another review mentions great service after hours to fix a security door lock. It's worth calling directly to confirm availability and any after-hours rates before you're in a bind.
What do customers say about pricing at Jacksons Security?+
Pricing feedback in reviews is broadly positive. One customer paid $70 for a new key and a repaired key fob and called it 'so cheap.' Another said a second car key came out cheaper than expected. Mark has also been noted for doing minor jobs like opening a suitcase lock at no charge. Reviews don't give a full picture of scheduled installation pricing, so it's worth getting a quote upfront for larger jobs.
Can Jacksons Security handle unusual or difficult lock jobs?+
This appears to be a genuine strength. Mark is specifically praised in multiple reviews for fixing old or damaged locks that customers thought were beyond repair, and for opening safes and combination locks without charge. Nathan is credited with manufacturing a new car key after 12 other locksmiths across Australia had failed to help. If you've been turned away elsewhere, it's worth bringing the job here.
Do they install alarms and security cameras as well as doing locksmith work?+
Yes — alarm and CCTV installation is part of their offer alongside the walk-in locksmith work. Reviews mention Kurt and Josh by name for a residential alarm and camera upgrade job, with the crew described as punctual and willing to work in the rain to finish on schedule. If you're planning a larger security upgrade, contact them to discuss scope and timeline rather than just walking in.
Is it better to walk in or book an appointment?+
For key cutting and minor lock jobs, walking in seems to work well — multiple reviews describe same-day service within 15 to 60 minutes of arriving. For scheduled appointments, a small number of reviews mention last-minute cancellations, so it's worth confirming your booking the day before and asking for a direct contact name. Walk-in visits for quick jobs appear to be where the experience is most consistently smooth.