MTC Security
Named technicians, a command centre for active monitoring, and app handover included as standard — not an afterthought.
That handover step — walking customers through remote viewing on their phones — comes up in multiple reviews independently, which suggests it's a genuine part of their process rather than a one-off. MTC also offers active monitoring from a command centre, not just passive recording, which is worth asking about directly if you're comparing them against a DIY system or a camera-only quote.
Their work
What it's like working with them
Based on a sample of Google reviews (50 total)
“monitoring everything from the command centre and responding as needed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 272 security & cctvs in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About MTC Security
MTC Security specialises in CCTV camera systems, alarm installations, video intercoms, and monitored security — covering both residential homes and commercial premises across northern Tasmania. The team is structured with distinct roles that customers notice: David (and David B) handles initial site assessments and quotes, Adam leads sales consultations and is repeatedly praised for being easy to deal with and non-pushy, while Rachael manages scheduling and communication between enquiry and install. On the tools, Toby, Cassidy, Caleb, and other technicians handle installations — reviewers specifically call out their tidiness, their habit of explaining the phone app setup, and completing jobs in under two hours for standard residential systems. Beyond point-and-forget installs, MTC also operates a command centre for active monitoring, with at least one business customer specifically noting they respond to incidents as they happen rather than just recording them. They've worked across building sites needing temporary security rigs, businesses in Spreyton, parents' homes arranged by adult children, and standard suburban houses — so they're comfortable adapting the scope to the situation.
Best for: homeowners wanting a full end-to-end CCTV and alarm install with proper app setup and handover, businesses needing commercial security with active monitoring, and families arranging security systems for elderly relatives.
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Claim This Profile — Free →Common questions about MTC Security
What areas does MTC Security service?+
MTC Security is based in Prospect Vale and primarily serves the Launceston region and surrounding northern Tasmania. Reviews mention jobs in Spreyton and reference the broader Launceston area explicitly. If you're outside that general corridor, it's worth calling to confirm coverage before booking a site assessment.
How long does a typical installation take?+
For standard residential camera systems, multiple reviewers report installs completed in under two hours. Larger commercial jobs or systems combining alarms, cameras, and intercoms naturally take longer — one business install referenced a full day on site. The team also factors in time at the end to walk you through the remote viewing app before they leave.
Does MTC Security offer monitoring, or just installation?+
MTC operates a command centre that provides active monitoring — one business customer specifically noted they 'respond as needed' rather than just recording footage. This goes beyond what many camera installers offer. If monitoring is a priority for you, ask Adam or David during the initial consult to confirm the monitoring options and any ongoing costs involved.
What brands and equipment does MTC Security use?+
Reviews mention Hikvision cameras and alarm systems specifically — one customer purchased a Hikvision alarm to pair with existing Hikvision cameras and was satisfied with the result. The team is also described as using 'state of the art' camera designs in general terms. For your specific property type, the initial site visit with David or Adam will confirm which equipment they'd recommend.
How does the quoting and booking process work?+
The typical process starts with an enquiry — either by phone or online — handled by Rachael, who coordinates the sales consultation. David or Adam then visits the site to assess your needs and present options, often as soon as the next day. Once you accept a quote, Rachael manages the scheduling and keeps you updated before the install team arrives. Several reviewers describe the process from first contact to working system as straightforward and well-communicated.