Best Doors Mackay
Named technicians — Cameron, Matthew, Mark, and others — show up on time and call ahead, every time.
The reviews span nearly nine years, and the more recent half averages lower than the earlier half, though the sample is too small to draw firm conclusions from that gap — it reflects just a handful of jobs. One review notes a completed job where the door still didn't glide smoothly, but with only a single mention it's not a verified pattern; worth asking them directly about their workmanship guarantee before booking. For a residential roller door install or opener replacement in the Mackay area, they're a reasonable starting point — just ask which technician will attend and confirm what's covered if you're not satisfied with the result.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
“Getting the myQ app and hardware was the greatest idea”
“His worker rang before arriving right on time”
“Thankyou again for fixing the crooks work.”
What they help with
Based on what their customers hired them for
How they stack up
Context from 308 garage doorss in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Best Doors Mackay
Cameron, Matthew (who works alongside his son), Mark, Chris, and Matt are the names that appear across reviews — each handling installation and repair work across both manual roller doors and automatic openers, with no single technician appearing to specialise in one service over another. The business covers the full lifecycle of a garage door: new double-door installations with smart app integration (the myQ system gets a specific callout for being worth the upgrade cost), opener replacements, and fault repairs on existing roller doors. Their willingness to attend elderly or vulnerable customers promptly — with a team member calling ahead before arrival — suggests they're comfortable with residential jobs where reliability matters as much as the work itself. Cameron in particular draws praise for transparency on pricing and genuine manner, which is useful context if you're calling for a quote rather than a scheduled install. For anyone who's had a previous contractor botch a roller door job, at least one review specifically credits them with successfully fixing prior poor workmanship. Based around Paget and operating across the Mackay region for roughly 25 years, they're a long-running local business in a specialist niche — though with only 10 reviews total, that tenure is harder to verify through customer feedback alone.
Best for: residential roller door and automatic opener installations in the Mackay area, remediation of poor workmanship from previous contractors, and homeowners who want a named technician and timely communication throughout the job.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Best Doors Mackay
Which technicians are likely to attend my job at Best Doors Mackay?+
Reviews name at least five team members — Cameron, Matthew (who works with his son), Mark, Chris, and Matt — suggesting a small but consistent crew. Cameron is specifically praised for being genuine, punctual, and transparent about pricing. Matthew is mentioned in the context of new double-door installations including smart opener setup. It's worth asking when you call who will be attending so you know what to expect.
Does Best Doors Mackay handle both new installations and repairs?+
Yes — reviews cover both. Customers mention new roller door installations, double automatic door installations, and automatic opener replacements on the new-install side. On the repair side, they've handled fault diagnosis on existing roller doors and at least one job involving fixing poor workmanship left by a previous contractor. If you have a specific fault, it's worth describing it over the phone first to confirm they can address it.
Do they offer smart garage door technology like app-controlled openers?+
At least one customer specifically recommended paying extra for the myQ app and compatible hardware, which Best Doors installed as part of a two-door job. The reviewer described it as 'the greatest idea' and said the overall install experience was enjoyable from first call to handover. If smart access is a priority for you, ask about myQ compatibility when getting a quote.
How reliable are they with appointment times?+
Punctuality is one of the more consistent positives across the 10 reviews available. One reviewer specifically noted that the technician called ahead before arriving and turned up right on time for an 8am Monday appointment. Cameron is individually praised for being punctual. While the sample is small, the pattern of calling ahead appears to be standard practice rather than a one-off.
What should I know before booking Best Doors Mackay?+
With only 10 Google reviews spanning close to nine years, there's limited public data to judge consistency. The reviews that exist are mostly positive about punctuality and personal service. One reviewer noted their door still didn't glide smoothly after the job was completed, so it's worth asking upfront what their process is if you're not satisfied with the result — specifically whether they'll return to adjust at no extra charge. Confirming the scope of work and any follow-up policy before booking is a reasonable step.