HIVIZ GLASS
Simon shows up same-day and undercuts competitors' quotes — according to every reviewer who's called him.
That trifecta — availability, speed, and price — appears to be the core offer here, and all three reviews mention at least one of those elements unprompted. For a window repair that needs sorting quickly without a long wait or a steep bill, the early signals are promising; just keep in mind that 5 reviews is a thin foundation and you'd be wise to confirm scope, materials, and any warranty terms directly before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (5 total)
“came straight around and fixed the problem with our window in minutes”
“Much cheaper than other quotes”
What they help with
Based on what their customers hired them for
How they stack up
Context from 363 glass & glaziers in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About HIVIZ GLASS
Simon is the name behind HIVIZ GLASS, and reviews point directly to him as the one who shows up, diagnoses the problem, and gets it sorted — often within the same day or the next morning. What stands out is his willingness to travel when other glaziers in the Mackay region decline the job, which makes him a practical option for homeowners who've already been turned away. The pricing feedback across reviews is notably consistent: multiple customers mention being significantly cheaper than competing quotes, suggesting this isn't a one-off discount but a deliberate positioning. The work described in reviews skews toward window repairs rather than full installations — quick fixes that other tradies might not prioritise — which suits homeowners dealing with a broken latch, cracked pane, or failed seal rather than a full renovation project. As a partnership-structured business operating out of Bucasia, HIVIZ GLASS appears to operate lean, which likely contributes to both the speed of response and the competitive pricing. If you need someone to squeeze in a window repair on short notice without a premium callout fee, this appears to be the kind of outfit built for exactly that.
Best for: urgent same-day or next-day window repairs, homeowners who've been turned away by busier glaziers, and anyone looking for competitive pricing without sacrificing response time.
Location
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Claim This Profile — Free →Common questions about HIVIZ GLASS
Does HIVIZ GLASS do same-day or emergency callouts?+
Based on reviews, Simon has attended jobs the same day he was called, with next-day visits also mentioned frequently. Customers note he came out when other glaziers in the Mackay area were either too busy or unwilling to travel. This suggests emergency or urgent window repairs are something HIVIZ GLASS actively accommodates, though you should confirm availability directly for your specific situation.
What areas does HIVIZ GLASS service from Bucasia?+
Based in Bucasia, HIVIZ GLASS appears to cover the broader Mackay region. One reviewer specifically noted that other glaziers wouldn't travel to their location, but HIVIZ GLASS did — suggesting Simon is willing to cover ground that some competitors aren't. For jobs outside central Mackay, it's worth calling ahead to confirm they'll travel to your address.
How does HIVIZ GLASS pricing compare to other glaziers?+
Pricing is one of the most consistently mentioned points across the reviews we analysed — all three sample reviews reference cost favourably, and one customer explicitly said HIVIZ GLASS was much cheaper than other quotes received. This appears to be a deliberate part of how they operate rather than a one-off deal. That said, with only 5 total reviews available, it's worth getting a written quote before proceeding so there are no surprises.
What type of glass work does HIVIZ GLASS typically handle?+
Reviews mention window repairs as the primary job type — fixing broken or faulty windows quickly and on-site. The business is listed under Glass & Glazier, which broadly covers window glass replacement, repairs, and residential glazing work. There's no specific mention of commercial fit-outs or large-scale installations in the available reviews, so if your job involves anything beyond standard residential window work, confirm the scope with Simon directly.
Who will actually show up to do the job?+
Simon is named directly in at least one customer review as the person who attended and completed the work. As a partnership-structured business operating lean out of Bucasia, it appears Simon is hands-on rather than dispatching a crew. This is worth confirming when you call, but the available evidence points to the business owner being personally involved in jobs.