Keen2Kill Pest Control
Customers rebook Steve and Jett by name — rare technician loyalty for a pest control business.
That level of technician-specific loyalty in a pest control context is genuinely uncommon and suggests the team is stable rather than constantly rotating casual labour. Transparent website pricing and a live GPS tracker sent before arrival are operational details that reviewers call out unprompted, which means they're not just promised but actually delivered. Keen2Kill has been active for around 11 years and is GST-registered, so this isn't a sole trader working out of a ute who might disappear between your annual treatments — there's an office team managing bookings and follow-ups. If you have a specific termite concern or a tight pre-purchase inspection deadline, ask for Ivan by name when you call; if it's a routine annual spray, Steve and Jett both have strong track records on general residential jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (301 total)
“detailed building and pest reports back the next day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 404 pest controls in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Keen2Kill Pest Control
Run as a family business out of Mackay, Keen2Kill covers the full spectrum of residential pest control — from routine general pest sprays and annual maintenance programs through to termite inspections, termite barrier installations, and pre-purchase building and pest inspections. Technician Ivan handles the more complex work: termite assessments, pre-purchase inspections, and bird-proofing around solar panels, and reviewers consistently praise his frankness and technical depth. Steve is the name that comes up most often for general pest treatments and termite inspections, with customers noting he arrives on time, explains what he's applying and why, and delivers results fast enough that dead cockroaches are visible before he's even left the premises. Jett fields a steady share of general spray jobs and earns repeat bookings on his own merit — customers describe him as thorough, pet-aware, and happy to walk through the treatment process on request. On the admin side, Fonda and Kristin are named repeatedly for smooth scheduling, transparent upfront pricing published on the website, and a live arrival tracker sent to customers before technicians show up — details that matter when you're timing re-entry around pets or kids. The business suits Mackay homeowners wanting a long-term pest management relationship rather than a one-off visit, with annual reminder systems in place and pricing that reviewers say barely moves year to year.
Best for: Mackay homeowners wanting annual pest management with consistent technicians, pre-purchase pest inspections with fast report turnaround, and termite barrier installation or assessment by a specialist.
Location
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Claim This Profile — Free →Common questions about Keen2Kill Pest Control
What areas does Keen2Kill cover around Mackay?+
Reviews mention jobs across Mackay's northern beaches, Beaconsfield, and Moranbah, suggesting the team covers both metropolitan Mackay and some regional locations. One reviewer specifically flagged the business as a great option for Mackay's northern beaches area. For addresses outside central Mackay or in more remote parts of the region, it's worth confirming coverage when you call — the admin team (Fonda or Kristin) are noted for being straightforward about scheduling logistics.
Does Keen2Kill do pre-purchase pest inspections, and how quickly can they turn around a report?+
Yes — pre-purchase building and pest inspections are one of their more frequently mentioned services. Ivan is the technician reviewers name for this work, and multiple customers report receiving detailed, photo-inclusive reports the day after the inspection. One reviewer had their inspection done on a Saturday and the report in hand by Sunday morning, which matters when you're working to a property settlement deadline. They partner with a builder inspector (Lee Turner of LT Building Inspections) for combined reports.
How does Keen2Kill handle customers with pets during a treatment?+
Pet safety comes up in several reviews without customers being prompted, which suggests it's a standard part of the technicians' process. Jett in particular is noted for explaining exactly what products he'll use and what precautions to take before he starts. The team asks about pets at booking and on arrival — one reviewer with a dog that 'isn't usually a people person' noted the technician took time to settle the dog before getting to work. If you have specific concerns about particular chemicals or re-entry times for animals, the admin team can walk you through the products used.
What do customers say about Keen2Kill's pricing?+
Affordability and transparent pricing are among the most frequently unprompted compliments in reviews. The business publishes pricing on its website, and multiple reviewers confirm the quote matched what they paid with no surprises. One repeat customer specifically noted that the annual price increase was only a few dollars despite the broader cost-of-living rises. For termite barriers and pre-purchase inspections — the more complex jobs — reviewers describe the pricing as reasonable relative to the professionalism delivered.
Can Keen2Kill fit in a short-notice or urgent booking?+
Several reviewers mention getting booked in on short notice, including over the Christmas period and on Saturdays. The office team — Fonda in particular — is credited by name for juggling tight schedules to accommodate urgent requests. One customer described Fonda fitting them in within a week to meet a settlement deadline. That said, they appear to be a busy operation, so calling directly and explaining your timeline gives the best chance of a same-week booking.