SS Plumbing & Gas Mackay
Stu is the plumber Mackay customers call after others say they can't make it today.
Based on this small sample of recent reviews (50 of 93 total), that pattern holds across a range of job types including hot water systems, gas fittings, and general leak repairs, so it's not just emergency positioning. Pricing feedback is consistently positive without being vague — customers mention being happy with quotes before work started, which is worth confirming directly for your specific job. With roughly 23 years of operation and no negative patterns surfacing across the sample, this looks like a dependable choice for both one-off urgent callouts and ongoing property maintenance.
Their work
What it's like working with them
Based on a sample of Google reviews (93 total)
“available the same day here in mackay”
“the third plumber I called, and the only one who was able to get the job done today”
What they help with
Based on what their customers hired them for
How they stack up
Context from 404 plumbers in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About SS Plumbing & Gas Mackay
Stuart (Stu) is the face and driving force behind this partnership, handling everything from gas bottle relocations and hot water system replacements to leak repairs, dishwasher installations, and after-hours gas leak callouts — a broader scope than many single-trade plumbers in Mackay take on. What sets him apart from the local market is availability: multiple reviewers specifically called him after being knocked back by other plumbers, and he's repeatedly turned up same-day or within the hour, including on weekends and late afternoons. His approach on-site is unhurried and communicative — customers mention he explains what he's doing as he goes, quotes before he starts, and doesn't leave a mess behind. For property managers and landlords, he's been a reliable contact since at least 2018, which speaks to consistency beyond one-off callouts. The team coordinates well on jobs that require trades coordination too, with one reviewer noting Stu arranged an electrician as part of a hot water system changeover. He's best suited to homeowners who need someone responsive for urgent or same-day work, rental property managers who want a reliable ongoing contact, and anyone who's been let down by tradies who don't show.
Best for: urgent same-day plumbing and gas callouts, hot water system repairs and replacements on short notice, and rental property managers needing a reliable ongoing plumbing contact in the Mackay region.
Location
Often needed together
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Claim This Profile — Free →Common questions about SS Plumbing & Gas Mackay
Does SS Plumbing & Gas Mackay offer same-day or emergency service?+
Yes — same-day availability is one of the most frequently mentioned points across customer reviews, including callouts on weekends, late afternoons, and after hours. Multiple customers specifically note that Stu was the only plumber who could attend on short notice after others were unavailable. One reviewer had him on-site within 30 minutes of calling on a weekend. It's worth calling directly to confirm availability for your specific situation.
What types of jobs does SS Plumbing & Gas Mackay handle?+
Reviews mention a broad range of work: hot water system repairs and full replacements, gas leak detection and fitting repairs, gas bottle relocations, tap and leak repairs, shower fixes, and dishwasher installations. Stu has also coordinated with electricians on hot water changeovers, which can save homeowners the hassle of managing multiple trades. The business holds both plumbing and gas fitting credentials, so gas appliance and line work is within scope.
What do customers say about pricing?+
Pricing feedback in the reviews is consistently positive — customers use words like 'affordable', 'fair', and 'well-priced', and several mention being given a quote before work started and being happy with it. No reviews in the sample raised concerns about unexpected costs. That said, pricing will vary by job complexity, so it's worth asking for a quote upfront, which Stu appears to do as standard practice anyway.
Is SS Plumbing & Gas Mackay a good fit for rental property managers?+
Likely yes — at least one property manager in the reviews has been using Stu since 2018 and specifically mentions reliability as the reason. Several other reviews relate to rental properties, with landlords praising quick response times for tenant issues like hot water failures and leaks. For property managers who need a plumber they can call without chasing, the responsiveness pattern in reviews is a strong indicator.
What areas does SS Plumbing & Gas Mackay service?+
The business is based in South Mackay and reviews mention jobs completed across the broader Mackay region, including Bucasia. The exact service radius isn't specified publicly, so if you're outside central Mackay it's worth confirming your location when you call. Reviews don't suggest any reluctance to travel within the local area for urgent jobs.