The Shademaker Mackay
James manages the entire build — council approvals, concreters, electricians — so homeowners rarely need to lift a finger.
The team is GST-registered and operates as a sole trader with James as the principal, so you're dealing with the owner at every stage rather than being handed off to a call centre. If you're planning a patio, carport, pergola, or outdoor blind install in the Mackay region and want a single point of contact who handles permits and subcontractors, ask James at the initial consult to walk you through the council approval timeline for your specific structure — that's where their process is clearly strongest.
Their work
What it's like working with them
Based on a sample of Google reviews (41 total)
“James keeps you informed regularly and ensures everything is going smoothly”
“The knowledge and experience from Brady while quoting gave me the confidence to move forward”
“they left our yard completely clean”
“everything was finished neatly and on time”
What they help with
Based on what their customers hired them for
How they stack up
Context from 387 roofings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About The Shademaker Mackay
James leads the Shademaker Mackay team with a clear division of labour that reviewers notice: Brady handles the quoting and design consultation phase — multiple customers credit him with giving them the confidence to commit — while James owns the project management and communication throughout the build, and on-site crew members like Shane, Shaquille, and Alec execute the installation. The business specialises in outdoor living structures — patios, pergolas, carports, awnings, and electric roller blinds — and routinely bundles the entire project including concrete slabs, council approvals, 3D design renders, and subcontractor coordination (electricians, concreters) so homeowners don't need to manage multiple trades. Several reviewers specifically mention being let down by other installers before finding this team, which suggests they pick up jobs that have stalled or been abandoned elsewhere. Their working rhythm stands out in the reviews: quotes and 3D concept drawings arrive quickly, council approval is handled in-house, and installations are frequently completed ahead of the promised timeframe — one customer describes a job finishing two months earlier than expected. Cleanup is a consistent feature of the build process, with multiple reviewers independently noting the site was left clean at the end of each day. This setup suits homeowners planning a significant outdoor transformation — pool surrounds, patio extensions with new slabs, or full carport builds — who want one point of contact rather than coordinating trades themselves.
Best for: full patio or pergola builds requiring council approval and concrete work, homeowners who want one contact to coordinate all trades, carport installations with tight timelines, and outdoor living upgrades including electric blinds.
Location
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Claim This Profile — Free →Common questions about The Shademaker Mackay
Does The Shademaker Mackay handle council approvals, or do I need to arrange that myself?+
Based on multiple reviews, James and the team manage council approvals entirely on your behalf — homeowners consistently describe this as one of the standout features of the process. One reviewer described receiving 3D design renders for approval before the council submission was lodged. This end-to-end handling appears standard rather than an add-on, but confirm the specifics for your structure type at the initial consultation since approval requirements vary by project size.
What areas does The Shademaker Mackay service?+
The business is based in Beaconsfield and its branding and reviews are centred on the Mackay region. Reviews don't specify outer suburb boundaries or whether they travel to regional areas beyond Mackay, so if you're outside the immediate Mackay area, it's worth confirming your address with them before booking a quote visit.
Who will I be dealing with during the project — the owner or a salesperson?+
James is the owner and is named as the primary point of contact in the large majority of the 41 Google reviews. Brady handles initial design consultations and quoting, and reviewers credit him specifically with explaining options and helping finalise design decisions. On-site, crew members including Shane, Shaquille, and Alec are mentioned by name — so there's a consistent named team rather than rotating anonymous subcontractors.
How quickly can The Shademaker Mackay turn around a quote and start installation?+
Several reviewers note that quotes were provided the same day or very quickly after the site visit. One customer described having a quote by the night of the measuring appointment. Installation timelines vary by project complexity — one carport was installed two months ahead of the expected three-month timeframe — though larger builds involving slabs and council approvals naturally take longer. Ask James at the quoting stage for a realistic timeline specific to your job.
Does The Shademaker Mackay only build patios, or do they do other outdoor structures?+
Reviews cover a wide range of outdoor structures including patios, pergolas, carports, awnings, electric roller blinds, front decks, breezeways, and sheds — sometimes multiple structures in a single project. Several reviewers also mention concrete slab work as part of the same build, coordinated through the Shademaker team. If you have a specific structure in mind that isn't listed here, it's worth asking directly as the range of completed projects is broader than a single category suggests.