Coastal Washer and Dryer Repairs
Andrew regularly beats manufacturer booking queues — arriving the next day when brand service lines quoted three.
That kind of turnaround is genuinely useful when a broken washer is disrupting a household. The sample skews heavily toward washing machine jobs, so if your appliance is a heat pump dryer or another specialist unit, ask Andrew directly about his experience with that specific model type before committing. Confirm scope and any call-out fee structure upfront, particularly if the job may involve a warranty claim where a written technical report is required.
What it's like working with them
Based on a sample of Google reviews (34 total)
“Knew straight away what the problem was”
“very well priced for his service”
“Service man was polite and clean”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Coastal Washer and Dryer Repairs
Andrew runs this sole-trader operation out of Erskine and appears to handle the jobs himself end-to-end — reviews name him directly, which means you're dealing with the owner on every call, not a dispatcher. Where he stands out is speed: multiple customers describe same-day or next-morning visits even when manufacturer service lines quoted multi-day waits, and at least one machine was collected, repaired, and returned within 24 hours. He's been doing this for roughly 15 years and is GST-registered, which puts him in a position to take warranty referrals from manufacturers like LG — so he handles work that comes via brand service networks, not just direct bookings. Reviews mention washing machines almost exclusively — front loaders, door locks, drum bearings, and leak diagnosis — so this looks like a washing machine-focused repair business rather than a broad appliance shop. Homeowners who need a fast turnaround on a broken washer, particularly front-loaders, are the clearest fit here; if your job involves a heat pump dryer or a warranty dispute where a written technical report matters, it's worth asking detailed questions before booking.
Best for: urgent same-day washing machine breakdowns, front-loader faults requiring workshop repair, and LG manufacturer warranty callouts in the Erskine area.
Location
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Claim This Profile — Free →Common questions about Coastal Washer and Dryer Repairs
How quickly does Coastal Washer and Dryer Repairs typically respond to a callout?+
Based on the reviews we analysed, Andrew's response times are notably fast — one customer had him on-site within 15 minutes of calling, and another booked him directly after a manufacturer gave a three-day wait, only to have Andrew arrive the next morning. A third review mentions a machine collected and returned within 24 hours. These are individual accounts from a small sample, so it's worth calling directly to ask about current availability, but speed appears to be a genuine strength.
What types of appliances does Coastal Washer and Dryer Repairs work on?+
The business name and available reviews both point strongly toward washing machines and dryers as the core focus — specifically front-loading washing machines. Jobs mentioned in reviews include door lock replacement, leak repairs, and drum-related faults. Dryer repairs are also offered, though if you have a heat pump dryer, it's worth discussing your specific model and fault type with Andrew before booking to confirm it's within his usual scope.
Does Coastal Washer and Dryer Repairs handle manufacturer warranty jobs?+
Yes — at least one review confirms Andrew is an authorised repairer through LG's service network, meaning he can be booked via the manufacturer for warranty claims. If you're working through an extended warranty provider rather than the manufacturer directly, be aware that warranty repair work can involve formal written reports; it's worth clarifying Andrew's process for documentation before the job starts.
What do customers say about Andrew's pricing?+
Pricing comes up positively in the reviews we reviewed, with one customer specifically noting Andrew was 'very well priced' for the work done. There's also a mention of a $140 call-out fee in a warranty context, so it's worth asking about call-out charges upfront — particularly if the job is being handled through a warranty provider or the fault can't be confirmed on first inspection. Reviews don't mention pricing as a concern.
Does Coastal Washer and Dryer Repairs take machines away for workshop repairs?+
Yes — reviews confirm Andrew collects machines and returns them after repair when the fault can't be fixed on-site. In one case a machine was taken, repaired, and returned the next day at no extra charge. Turnaround times mentioned in reviews range from same-day to 24 hours, though Andrew quoted up to a week as a possible timeline in one instance. Confirm expected turnaround at the time of collection, especially if you're without a working machine.