PERTH ELECTRICAL AND MECHANICAL SERVICES
Hospitality operators keep calling PEMS back — one client has relied on them for over 18 months.
That kind of repeat engagement in a demanding industry is a stronger indicator of reliability than a string of single-visit reviews. The sample is small and no review dates could be parsed, so it's worth asking PEMS directly about their current workload and availability before committing, particularly if your kitchen equipment failure is time-critical.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“critical it is to keep kitchens running with minimal downtime”
“Easy to deal with throughout the whole process”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About PERTH ELECTRICAL AND MECHANICAL SERVICES
PEMS operates squarely in the commercial end of the appliance and equipment repair space — their work centres on hospitality kitchens and food service operations, not household white goods. The reviews consistently describe a team that understands the stakes in a working kitchen: minimal downtime, fast turnaround, and the ability to handle electrical, refrigeration, and mechanical faults across commercial food equipment. No individual technicians are named in the available reviews, but the pattern that emerges is of a tight operation with strong industry fluency — clients in hospitality describe them as genuinely understanding the sector's pressures, not just showing up with tools. With just under five years of trading behind them, they appear to have built a niche among food producers and hospitality operators in the Perth metro area rather than taking on general residential appliance work. If you're running a café, restaurant, or food production facility and need someone who can diagnose a range of commercial equipment faults in a single visit, the review pattern suggests PEMS is worth a call — though homeowners with a broken domestic dishwasher or fridge may find them less focused on that end of the market.
Best for: commercial kitchen equipment breakdowns in hospitality venues, food production facilities needing cross-trade electrical and refrigeration repairs, and businesses seeking ongoing service relationships rather than one-off callouts.
Location
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Claim This Profile — Free →Common questions about PERTH ELECTRICAL AND MECHANICAL SERVICES
Does PEMS work on residential appliances or only commercial equipment?+
Based on the available reviews, PEMS's focus is clearly on commercial food service and hospitality environments — commercial kitchen equipment, refrigeration, and mechanical systems in working kitchens. There is no mention in the reviews of residential appliance work such as home fridges, ovens, or washing machines. If your job is domestic, it's worth calling them first to confirm they take on that type of work rather than assuming they do.
How quickly does PEMS respond to a breakdown callout?+
Multiple customers specifically highlight fast turnaround times and prompt responses as standout qualities. One reviewer notes that PEMS understands 'how critical it is to keep kitchens running with minimal downtime,' which suggests they prioritise speed in commercial settings. That said, no specific response windows (e.g. same-day or next-day) are mentioned in the available reviews, so it's worth confirming current availability directly when you call.
What types of commercial equipment can PEMS repair?+
Reviewers mention electrical faults, refrigeration issues, and general mechanical problems across commercial food equipment as areas PEMS handles — often in a single visit. This cross-trade capability is specifically called out as a reason clients recommend them. If you have a specific piece of equipment (e.g. a commercial combi oven or blast chiller), it's sensible to describe it when you make contact so they can confirm familiarity before dispatching.
Are PEMS suited to ongoing service contracts or just one-off repairs?+
At least one reviewer describes working with PEMS continuously for over 18 months, which suggests they are comfortable with ongoing service relationships rather than purely reactive callouts. Another reviewer notes their team 'consistently provides excellent service to our clients in the hospitality industry,' implying they work with businesses that have multiple venues or regular needs. If you're looking for a recurring maintenance arrangement, this appears to be the kind of work they're set up for.
Does PEMS service areas outside of Greenfields?+
The business is based in Greenfields in Perth's southern suburbs, but reviewers don't specify which suburbs or regions PEMS covers. Given the commercial focus of their work, it's plausible they service a broad Perth metro area, but this isn't confirmed in the available data. Contact them directly with your location to confirm whether they can reach you and whether a travel charge applies.