Melbourne Gas & Air Conditioning Group
Matt sizes systems properly and Chloe runs clean, well explained installs that customers keep booking twice.
The pattern that matters is how often a quote from Matt turns into an install within days, not weeks. Multiple reviewers had a new heater or split system running within two weeks of first contact. The small things come up repeatedly too. Furniture covered, old units removed, floors mopped, and time spent showing people how to use the new controls before they leave. If you value a proper handover and a site left clean, this crew reads like a safe option for larger installs. Ask for Chloe if you want someone who manages the day and explains the system clearly.
Their work
What it's like working with them
Based on a sample of Google reviews (360 total)
“clear and easy to understand solutions”
“explain how and why the fault”
“clean up was amazing”
“arranging installation within 2 days”
“dual-trade qualified”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Melbourne Gas & Air Conditioning Group
Matt runs the show and is the one most customers name when they talk about the site visit and deciphering what size system their house actually needs. He has a habit of spending an hour explaining options, and multiple reviewers mention he came back a second time to finalise designs. Chloe is the other name that keeps coming up. She leads installs, deals with unexpected issues mid-job, and walks people through the Airtouch controls afterwards. The crew covers gas and electric heating, ducted and split systems, and full home electrification jobs like heat pump hot water and induction cooktops. Reviews keep mentioning Braemar and Mitsubishi gear, and a few note they ended up with an Australian made unit. The job finish is consistently clean. They cover furnishings, remove old units, mop floors, and fit drain pipes to match roof tiles. The scale of work is mostly full ducted installs and gas to electric upgrades rather than small repairs. Several reviewers say they booked a quote and had the install done within days or under two weeks. This is a northern suburbs crew that works like they understand older homes and the exact hassle of switching a whole house off gas.
Best for: full ducted heating and cooling upgrades, gas to electric switchovers, and homeowners who want a tidy install with patient handover.
Location
Often needed together
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Claim This Profile — Free →Common questions about Melbourne Gas & Air Conditioning Group
What areas does Melbourne Gas & Air Conditioning Group cover?+
They are based in Mill Park and most reviewers are from the northern suburbs around Doreen, Laurimar, and nearby areas. One review notes that Jade gave phone advice even to someone outside their service area, so they seem happy to help with guidance before confirming a booking.
Does Melbourne Gas & Air Conditioning Group do emergency callouts?+
Reviews do not mention an emergency service line, but several customers describe a broken heater or failed system being fixed within a day or two of calling. If your job is urgent, ask about current availability when you book.
What do customers say about the cost?+
Most reviewers do not say they went with the cheapest quote, but a lot mention feeling it was worth paying for honest advice and a clean finish. A few note pricing was fair or competitive, and one service customer said another local provider later quoted less for routine servicing.
Who are the main people I would deal with?+
Matt is the director and usually does the site visits and quotes. Chloe leads many installs and handles the final handover. Jayde and Jade are often the first voices on the phone, and the office team gets praised for keeping bookings tight.
Can they replace gas heating with electric?+
Yes. A few reviews describe complete changeovers to all electric setups, including reverse cycle ducted systems, heat pump hot water, and induction cooktops. Matt sizes the new system to the house and the team often completes the job in one day.