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Appliance Medic

Balaclava, VIC·Appliance Repair
At a glance
What stands out

Josh often diagnoses appliance problems over the phone and arrives with the correct parts already on hand.

From 115 Google reviews
Top 25% in Melbourne

Multiple customers specifically mention same-day service and emergency availability, including holiday callouts. The standout pattern is their willingness to tackle challenging repairs like sourcing parts for imported UK appliances rather than just handling standard local brands.

Their work

Appliance Medic appliance repair work in Balaclava
Appliance Medic appliance repair work in Balaclava
Appliance Medic appliance repair work in Balaclava
Appliance Medic appliance repair work in Balaclava
Appliance Medic appliance repair work in Balaclava
Appliance Medic appliance repair work in Balaclava

What it's like working with them

Based on a sample of recent customer reviews (115 total)

What people love
Josh diagnoses issues from phone calls and brings correct parts

he already knew what the issue was likely to be

Same-day and emergency service availability including holidays
Thorough explanations of problems and repair process
Sources parts for imported and specialty appliances
Clean workmanship with attention to protecting customer property

What they help with

Based on what their customers hired them for

Dishwasher RepairWashing Machine RepairDryer RepairImported Appliance RepairEmergency Appliance CalloutsAppliance Parts SourcingSame-Day Appliance ServiceHoliday Emergency Repairs

Credentials & background

Sourced from 3 public records so you don't have to look them up yourself

Emergency and holiday callouts availablecustomer reviews
Handles specialty and imported appliance repairscustomer reviews
⚠️Assessment based on small sample of 5 reviews out of 115 totalreview sample size

About Appliance Medic

Josh appears to be the primary technician, with customers praising his ability to diagnose issues from minimal phone information and arrive with the correct parts already in hand. The business handles both common and unusual appliance repairs, including sourcing hard-to-find parts for imported machines like UK washing machines. Customers consistently mention same-day service availability, with one reviewer noting they even provide emergency callouts on public holidays. Their approach focuses on thorough explanations of what went wrong and what they're fixing, with particular attention to leaving workspaces clean and undisturbed. Based on the sample reviews, they appear well-suited for both routine repairs and challenging diagnostic work that requires sourcing specialty components.

Best for: emergency appliance breakdowns including holidays, imported or specialty appliances needing hard-to-find parts, customers wanting thorough explanations of repair work, and same-day service requests.

Location

Map showing Appliance Medic location in Balaclava
📍 Balaclava, VIC 3183Open in Google Maps →
Full credentialstap to expand ↓
QBCC License
— Not confirmed
License Class
ABN
— Not confirmed
GST Registered
Entity Type
Operating Since
👋

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Common questions about Appliance Medic

Does Appliance Medic offer same-day service?+

Based on customer reviews, yes - multiple customers mention receiving same-day service when calling Appliance Medic. One reviewer specifically noted that Levi came right away to fix their dishwasher after calling on the same day. They also appear to offer emergency callouts, with one customer mentioning Josh came out for an emergency repair on New Year's Day.

Can they repair imported or specialty appliances?+

Yes, reviews indicate they handle challenging repairs including imported appliances. One customer specifically praised them for repairing a washing machine that came from the UK, noting that Appliance Medic 'put a lot of effort into finding the parts.' This suggests they're willing to source specialty components rather than just working on standard local brands.

What do customers say about Josh's diagnostic skills?+

Customers are impressed with Josh's ability to diagnose problems remotely. One reviewer noted that 'from very minimal information I provided during the time of booking, he already knew what the issue was likely to be and arrived with the correct part on hand.' This suggests he can often identify issues over the phone and come prepared, reducing multiple trips and diagnostic time.

How does Appliance Medic handle work area cleanliness?+

Reviews specifically praise their attention to protecting customer property during repairs. One customer noted Josh 'treated my kitchen and dishwasher as if they were his own' and that 'everything was done cleanly, neatly, and with great attention to detail.' This suggests they take care to minimize mess and disruption during repairs.

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ℹ️ Where this info comes from+
We pull from Google Places, the Australian Business Register, QBCC Licensed Contractors Register, and other public records to save you the legwork. Ranked by Google reviews, credentials, and profile completeness. How rankings work. Data last updated: 13 June 2026. Always verify credentials independently before hiring.