Dr Dishwasher
Gene troubleshoots appliance problems via text messages before deciding if a visit is needed.
From 89 Google reviewsBased on only 5 reviews from his 89 total, customers consistently praise his extremely reasonable pricing and rapid response times within 24 hours. His service extends beyond basic repairs to include workshop-based fixes and full appliance replacement assistance when repair isn't economical.
What it's like working with them
Based on a sample of recent customer reviews (89 total)
“Extremely reasonable pricing”
“came out to remove our old machine and install the new one”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Dr Dishwasher
Gene operates this specialised appliance repair service focusing specifically on dishwashers, washing machines, and dryers. He's distinctive for his remote diagnostic approach, often troubleshooting issues via text messages before deciding whether an on-site visit is necessary. When repairs aren't viable, Gene extends his service to include appliance removal and installation of new units. His operation includes a workshop facility where he can take machines for more complex repairs that can't be completed on-site. Gene's approach emphasises cost-effectiveness, often helping customers determine whether repair or replacement makes more financial sense before proceeding with work.
Best for: dishwasher, washing machine, and dryer repairs where you want cost-effective diagnostics first, complex appliance issues requiring workshop repairs, and appliance replacement consultation with installation services.
Location
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Claim This Profile — Free →Common questions about Dr Dishwasher
Does Gene offer remote diagnostics before visiting?+
Yes, Gene frequently troubleshoots appliance issues via text message first, having customers run tests to identify problems remotely. This approach can save you money by determining if a repair is needed or if it's something you can resolve yourself. Two customers specifically mentioned this helpful diagnostic process that Gene provides over text, even on weekends.
What happens if my appliance can't be repaired on-site?+
Gene operates a workshop where he can take appliances for more complex repairs that require additional time or equipment. One customer mentioned he picked up their dishwasher, repaired it at his workshop over a few days, then returned it fully fixed. He also provides appliance removal and installation services if replacement is the more economical option.
How quickly does Gene respond to service calls?+
Based on customer feedback, Gene is extremely responsive, with one customer noting he came out to diagnose their dishwasher problem within 24 hours of calling. He also responds quickly to text messages and appears to provide support even on weekends. His rapid response time is consistently mentioned as a standout feature of his service.
What do customers say about Gene's pricing?+
Customers consistently describe Gene's pricing as 'extremely reasonable' and 'very reasonable' across multiple reviews. His fair pricing applies to both diagnostic work and installations. The remote diagnostic approach he uses can also save customers money by avoiding unnecessary service calls when issues can be resolved remotely.