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Dr Dishwasher

Thornbury, VIC·Appliance Repair
At a glance
What stands out

Gene troubleshoots appliance problems via text messages before deciding if a visit is needed.

From 89 Google reviews
3 positive review signals

Based on only 5 reviews from his 89 total, customers consistently praise his extremely reasonable pricing and rapid response times within 24 hours. His service extends beyond basic repairs to include workshop-based fixes and full appliance replacement assistance when repair isn't economical.

What it's like working with them

Based on a sample of recent customer reviews (89 total)

What people love
Gene provides remote diagnostic troubleshooting via text
Extremely reasonable and fair pricing

Extremely reasonable pricing

Rapid response within 24 hours of calling
Workshop-based repair service for complex issues
Helpful with appliance replacement decisions and installation

came out to remove our old machine and install the new one

What they help with

Based on what their customers hired them for

Dishwasher RepairWashing Machine RepairDryer RepairRemote Appliance DiagnosticsAppliance InstallationAppliance RemovalWorkshop-Based RepairsAppliance Replacement Consultation

Credentials & background

Sourced from 4 public records so you don't have to look them up yourself

Perfect 5-star rating across 89 Google reviewsGoogle Reviews
Remote diagnostic capability saves customer costsCustomer Reviews
Workshop facility for complex repairsCustomer Reviews
⚠️Assessment based on small sample of 5 reviewsSample Analysis

About Dr Dishwasher

Gene operates this specialised appliance repair service focusing specifically on dishwashers, washing machines, and dryers. He's distinctive for his remote diagnostic approach, often troubleshooting issues via text messages before deciding whether an on-site visit is necessary. When repairs aren't viable, Gene extends his service to include appliance removal and installation of new units. His operation includes a workshop facility where he can take machines for more complex repairs that can't be completed on-site. Gene's approach emphasises cost-effectiveness, often helping customers determine whether repair or replacement makes more financial sense before proceeding with work.

Best for: dishwasher, washing machine, and dryer repairs where you want cost-effective diagnostics first, complex appliance issues requiring workshop repairs, and appliance replacement consultation with installation services.

Location

Map showing Dr Dishwasher location in Thornbury
📍 Thornbury, VIC 3071Open in Google Maps →
Full credentialstap to expand ↓
QBCC License
— Not confirmed
License Class
ABN
— Not confirmed
GST Registered
Entity Type
Operating Since
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Common questions about Dr Dishwasher

Does Gene offer remote diagnostics before visiting?+

Yes, Gene frequently troubleshoots appliance issues via text message first, having customers run tests to identify problems remotely. This approach can save you money by determining if a repair is needed or if it's something you can resolve yourself. Two customers specifically mentioned this helpful diagnostic process that Gene provides over text, even on weekends.

What happens if my appliance can't be repaired on-site?+

Gene operates a workshop where he can take appliances for more complex repairs that require additional time or equipment. One customer mentioned he picked up their dishwasher, repaired it at his workshop over a few days, then returned it fully fixed. He also provides appliance removal and installation services if replacement is the more economical option.

How quickly does Gene respond to service calls?+

Based on customer feedback, Gene is extremely responsive, with one customer noting he came out to diagnose their dishwasher problem within 24 hours of calling. He also responds quickly to text messages and appears to provide support even on weekends. His rapid response time is consistently mentioned as a standout feature of his service.

What do customers say about Gene's pricing?+

Customers consistently describe Gene's pricing as 'extremely reasonable' and 'very reasonable' across multiple reviews. His fair pricing applies to both diagnostic work and installations. The remote diagnostic approach he uses can also save customers money by avoiding unnecessary service calls when issues can be resolved remotely.

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ℹ️ Where this info comes from+
We pull from Google Places, the Australian Business Register, QBCC Licensed Contractors Register, and other public records to save you the legwork. Ranked by Google reviews, credentials, and profile completeness. How rankings work. Data last updated: 14 June 2026. Always verify credentials independently before hiring.