Bax Clean
Provides before/after photos and suggests repairs without trying to sell services they don't offer.
From 118 Google reviewsThe team structure is clear with Connor handling coordination, Matthew doing quotes and exterior cleaning, and Ben specializing in gutters, allowing customers to organize service remotely. One concern emerged about cleanup standards and quote increases on arrival, though the small sample makes it hard to assess if these represent ongoing issues.
Their work
What it's like working with them
Based on a sample of recent customer reviews (118 total)
“communication from Connor at Bax Clean and the photos show Ben did a terrific job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 75 gutter cleanings in Melbourne
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Bax Clean
Bax Clean goes beyond basic gutter cleaning to offer comprehensive exterior property maintenance, with window cleaning forming a significant part of their service offering alongside gutter work. The team includes Connor handling bookings and coordination, Matthew conducting quotes and exterior house cleaning, and Ben specializing in gutter work, with customers able to organize services even when interstate. What sets them apart is their diagnostic approach - they provide before/after photos and objective repair recommendations without trying to sell additional services they don't offer. Reviews highlight their thoroughness in both residential window cleaning (including multi-story properties) and gutter maintenance, though one customer noted cleanup could be more thorough around the property after completion.
Best for: homeowners wanting comprehensive exterior cleaning with documentation, multi-story window cleaning, and objective property maintenance assessments without upselling.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Bax Clean
What areas around Hawthorn does Bax Clean service?+
Reviews show they service the Hawthorn, VIC area and customers have been able to organize service even when interstate, suggesting good remote coordination. One customer specifically mentioned Connor's communication made it easy to arrange service while out of state. For exact service areas, confirm directly with them during the quoting process.
Does Bax Clean provide documentation of their work?+
Yes, customers specifically mention receiving before/after photos showing the work completed. One reviewer noted getting 'a great explanation of what was happening, showed before/after photos' and another mentioned 'the photos show Ben did a terrific job.' This documentation appears to be a standard part of their service approach.
Do they only clean gutters or offer other services?+
Bax Clean offers both gutter cleaning and comprehensive window cleaning services, including multi-story properties. Reviews mention exterior house cleaning, window cleaning, and gutter cleaning. They also provide objective repair recommendations but don't perform the actual repairs themselves, focusing on cleaning and maintenance assessment.
What do customers say about Bax Clean's pricing?+
The quoting process is described as 'quick and smooth,' but one customer noted frustration when 'they made a quote and then increased the price when they turned up.' With only one mention of pricing issues in the small sample, it's worth confirming final pricing details upfront when booking.