No Cracks Plumbing Pty Ltd
Neil's same-day hot water swaps barely miss a beat, even on a Sunday morning.
The clearest takeaway is that Neil shows up the same day or next morning when something fails, especially a hot water system. So many reviews describe a dead system on a Sunday or a blocked toilet on a Friday afternoon, and it's fixed before the day ends. People also consistently mention how he explains what he's doing and leaves the place clean. The business is basically Neil plus Nicola handling the calls, rather than a big rotating crew. If you want one plumber who remembers your house, that's the model. Just understand this is one person's schedule, so for a large renovation you may need to book ahead rather than expecting next-day turnaround.
Their work
What it's like working with them
Based on a sample of Google reviews (108 total)
“replaced our 18 year old hot water system”
“was able to replace it that day”
“explained the issue clearly”
“left the place neat and tidy”
“dealing with Neil for 15 years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 71 plumbers in Moreton Bay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About No Cracks Plumbing Pty Ltd
Neil runs a solo show with 23 years behind him, backed by Nicola on the office side. Reviews keep praising the same handful of things: same-day or next-day turnarounds, tidy work sites, and plumbing that looks like he actually enjoys pipes. Hot water replacements and heat pump installs are his bread and butter, often with solar-friendly setups. He also does blocked drains, toilet repairs, rainwater tanks, and old Queenslander gutter work. Homeowners with urgent problems mention booking the job and having it sorted before lunch. His work is described as art multiple times, especially on bathroom and kitchen repairs. People who have used him for 10 or 15 years keep mentioning reliability and fair pricing. This is a residential repair and replacement plumber, not a new-build or commercial contractor. If you're in Griffin or northern Brisbane and want one person who knows your house history, it's a strong match.
Best for: urgent hot water system replacements, residential blocked drains and toilet repairs, and homeowners who want one consistent plumber who knows their property history.
Location
Often needed together
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Claim This Profile — Free →Common questions about No Cracks Plumbing Pty Ltd
Does No Cracks Plumbing do same-day emergency callouts?+
Yes. Multiple reviews mention Neil coming out the same afternoon or next morning for blocked toilets, leaking taps, and dead hot water systems. One customer called Friday afternoon and the job was done that same day. A Sunday morning callout is even mentioned in the reviews.
What hot water systems does Neil install?+
Reviews mention iStore heat pumps, replacing old solar systems, and gas-to-heat-pump swaps. Neil offers product advice before you buy, and one customer said the new system pairs well with their solar upgrade. He can remove old solar collector systems too.
What kind of properties does No Cracks Plumbing work on?+
The reviews are almost all residential, including older homes and Queenslanders. Neil has repaired stormwater on established lawns, fixed leaky toilets in homes, and been booked for gutters on a 1916 Queenslander. Commercial hair salon water setup also gets a mention.
Who actually does the plumbing work?+
Neil is the plumber on the tools, with Nicola handling the office side. Reviews repeatedly praise Neil by name for his workmanship, explanations, and tidy finish. An electrician named Steve is also mentioned for the electrical side of hot water installs.
Is No Cracks Plumbing reasonably priced?+
Customers describe fair, competitive, and well-priced work. One reviewer said the price was reasonable, another called it highly competitive. There aren't enough specific dollar figures to compare against other plumbers, but fairness is a repeated theme.