Richmond Plumbing and Drainage - Brisbane Plumbers
Tom leads a team where customers name each plumber for specific expertise - Jack for installations, Lachlan for care, Zach for emergencies.
From 184 Google reviewsProperty managers with 10+ years experience specifically highlight them as the best trade to work with, while multiple customers mention competitive pricing alongside quality workmanship. The single 2-star review involved a dispute over water hammer following hot water installation, but represents an isolated complaint in an otherwise overwhelmingly positive pattern of feedback.
Their work
What it's like working with them
Based on a sample of recent customer reviews (184 total)
“Tom's knowledge and experience were extremely noticeable”
What they help with
Based on what their customers hired them for
How they stack up
Context from 71 plumbers in Moreton Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Richmond Plumbing and Drainage - Brisbane Plumbers
Tom Richmond leads this team alongside skilled plumbers including Jack, Lachlan, and Zach, with each technician earning specific praise for different strengths - Jack for toilet installations and emergency repairs, Lachlan for thorough explanations and customer care, and Zach for hot water system diagnostics and after-hours availability. The business handles everything from emergency callouts and blocked drains to complete bathroom renovations and stormwater drainage issues, with Sarah and Severin managing efficient office coordination that customers frequently commend. Their approach emphasises detailed explanations of work needed, competitive pricing, and meticulous cleanup, with multiple property managers and renovation clients noting their reliability for both small jobs like outdoor showers and complex multi-trade projects. The team serves residential properties, rental units, and commercial venues across Brisbane's northside, with particular strength in emergency response - several reviews mention same-day or next-morning service for urgent issues.
Best for: emergency plumbing repairs with same-day response, bathroom renovations requiring multiple trades coordination, property managers needing reliable ongoing maintenance, and customers wanting detailed explanations of work needed.
Location
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Claim This Profile — Free →Common questions about Richmond Plumbing and Drainage - Brisbane Plumbers
Do Richmond Plumbing offer emergency callouts?+
Yes, they provide same-day emergency service with multiple customers mentioning rapid response times. One customer had Zach arrive within 10 minutes after calling when he'd already finished work for the day. Another had their emergency leak patched quickly, and several mention next-morning service for urgent issues like water main bursts.
Which areas does Richmond Plumbing service?+
Based in Clontarf, they service properties across Brisbane's northside including Redcliffe, Lawnton, and Holland Park. Reviews mention work at residential homes, apartment complexes, rental properties, and commercial venues around the CBD, suggesting they cover a broad area across Brisbane.
What do customers say about Richmond Plumbing's pricing?+
Multiple reviews specifically praise their competitive pricing, with one long-term customer highlighting 'Tom's competitive prices which is great for cutting costs while maintaining quality.' Even emergency callouts are described as reasonably priced despite the urgency, and customers note good value for the quality of workmanship delivered.
Who are the main plumbers at Richmond Plumbing?+
Tom Richmond leads the team, with Jack, Lachlan, and Zach frequently mentioned by name in reviews. Customers praise Tom for complex diagnostics and experience, Jack for toilet installations and friendly service, Lachlan for thorough explanations and customer care, and Zach for hot water expertise and after-hours availability. Sarah and Severin handle office coordination and booking.