Shield Security And Data
Tom explains what different cameras can and can't do during quotes rather than just selling equipment.
From 44 Google reviewsThe pattern of follow-up support is notable, with customers reporting he calls back days later to check everything's working and answer questions. Several reviews mention competitive pricing compared to larger security companies, and there's a clear pattern of quick response for urgent jobs after break-ins.
Their work
What it's like working with them
Based on a sample of recent customer reviews (44 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 53 security & cctvs in Moreton Bay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Shield Security And Data
Tom from Shield Security and Data specialises in comprehensive CCTV and alarm system installations for both residential and commercial properties across Brisbane's north. Working alongside his team member Joss, Tom is consistently praised for taking time to explain different camera capabilities and walking customers through their options rather than pushing expensive packages. Multiple reviews highlight his ability to work around rental property constraints and his post-installation support, including setting up phone apps and providing follow-up calls to ensure customers are comfortable with their systems. The business handles everything from basic 4-camera home setups to complex commercial installations with intercoms, keypad security, and network integration.
Best for: homeowners wanting detailed explanations of camera options, urgent security installations after break-ins, commercial properties needing integrated alarm and CCTV systems, and customers who value ongoing post-installation support.
Location
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Claim This Profile — Free →Common questions about Shield Security And Data
What areas does Shield Security and Data cover?+
Based in Bray Park, QLD, Tom services the broader Brisbane area. Multiple reviews mention installations across different suburbs for both residential homes and commercial properties including restaurants, warehouses, and RSL clubs. For specific coverage area confirmation, it's best to contact Tom directly as he appears to travel throughout Brisbane's north for installations.
Does Tom provide training on how to use the security systems?+
Yes, this is consistently mentioned across reviews. Tom sets up mobile apps on customers' phones and tablets after installation, then provides training on how to use both the apps and monitoring systems. Several customers specifically mention he was patient explaining the technology to less tech-savvy family members, and he provides follow-up calls to ensure customers are comfortable with their systems.
How do Shield Security's prices compare to larger security companies?+
Multiple reviews mention competitive pricing, with several customers specifically noting Tom's rates were more reasonable than 'big businesses' and major players in the CCTV industry. One customer mentioned getting 7 quotes from major companies and found Tom provided the best value for money. However, specific pricing isn't mentioned in reviews, so you'd need to get a direct quote for comparison.
Can Tom handle urgent security installations after break-ins?+
Yes, several reviews mention quick response times for urgent situations. One customer had their system installed the day after a home incident, with Tom arriving 'first thing in the morning.' Another review mentions he responded quickly to fix security issues left by an unreliable previous installer, coming out the very next day.