DVAC Services
Declan adjusts quotes downward mid-job and talks customers out of oversized units — multiple reviewers flag it unprompted.
That kind of candour is uncommon enough that multiple customers call it out unprompted. The crew — Declan, Cooper, and Harrison — are named individually across reviews, which means if something goes wrong after the job you're not dealing with an anonymous call centre; follow-through is a genuine strength here. DVAC suits homeowners who want a single point of contact from quote to completion, and landlords managing several properties who need someone reliably responsive between jobs — both groups appear repeatedly in the review sample.
Their work
What it's like working with them
Based on a sample of Google reviews (63 total)
“made sure I chose the right sizes rather than overspending”
“swift turnaround from the initial phone call to the installation”
“left everything clean and tidy after the job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 248 air conditionings in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About DVAC Services
Declan runs DVAC Services as a hands-on sole trader, typically working alongside a small crew — Cooper and Harrison are the names that crop up repeatedly in reviews, with Cooper specifically praised for walking customers through controls and Wi-Fi pairing after installs. The business covers the full residential air conditioning spectrum: split system and ducted installations (including multi-unit jobs across three or more rooms), compressor replacements, system relocations, routine servicing, and diagnostic repairs on brands including Mitsubishi, Daikin, and unspecified older units. What sets Declan apart from larger outfits is his sizing honesty — multiple customers note he actively steered them away from oversized, overpriced units rather than upselling, and one review describes him adjusting an invoice downward because a repair took less time than expected. Landlords and property investors are a notable niche here: several reviewers mention using DVAC across multiple rental properties, drawn by fast turnaround and dependable communication between jobs. Declan is also willing to do short-notice and holiday-period installs, with Christmas-window jobs mentioned more than once, which matters in Newcastle's peak-heat season. When something goes wrong post-install, Declan's follow-through stands out — one customer describes him dispatching his team at no charge to investigate an unrelated hot-water fault, simply because it surfaced after his electrical work.
Best for: multi-room or whole-home split system installs where honest sizing advice matters, landlords managing air conditioning across several rental properties, and homeowners wanting fast turnaround on both repairs and new installations.
Location
Often needed together
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Claim This Profile — Free →Common questions about DVAC Services
What areas does DVAC Services cover?+
DVAC is based in Adamstown, NSW, and reviews reference jobs across the broader Newcastle region, including Teralba and other surrounding suburbs. The business appears to serve both the inner Newcastle area and nearby Lake Macquarie locations. If you're outside the immediate Newcastle metro, it's worth calling Declan directly to confirm whether he covers your suburb, as his service radius isn't explicitly stated in the reviews.
How quickly can DVAC Services respond to a booking request?+
Response times are consistently flagged as a strength — multiple reviewers mention Declan getting back to them within hours of an initial enquiry, and one customer notes a technician arrived on-site within the hour for a repair. Installation bookings have been completed within 48 hours to two weeks of quote acceptance in several reviews, including jobs over the Christmas period. For urgent repairs rather than new installs, the turnaround appears to be particularly fast.
Does DVAC Services work with property investors and landlords?+
Yes — this is a clear niche for the business. Several reviewers explicitly mention using DVAC across multiple investment properties and rental portfolios, citing responsive communication and reliable repeat service as the reason they keep coming back. If you manage several rentals and want a single contractor who knows your properties, Declan appears well set up for that kind of ongoing relationship. Customers in this situation mention both new installations and ongoing servicing across different properties.
What do customers say about DVAC's pricing?+
Pricing is repeatedly described as competitive and reasonable across the 50 reviews we analysed. Notably, Declan is praised for advising customers on correctly sized units rather than overselling, and at least one reviewer mentions he adjusted an invoice downward because a repair took less time than expected. Customers recommend getting a quote from DVAC to compare with others, with one review noting the difference was significant. DVAC was also referred by Coolrite Air Conditioning when that business exited the residential market, which speaks to industry-level confidence in the pricing and quality.
Which air conditioning brands does DVAC Services install and service?+
Reviews specifically mention Mitsubishi and Daikin systems — both installations and repairs — as well as older unbranded ducted units. Declan is noted for sourcing and replacing internal components like motherboards, not just fitting new systems. If you have a specific brand or an older system you need repaired rather than replaced, it's worth asking Declan directly whether he works with that manufacturer, as reviews suggest he's willing to repair ageing units rather than push for premature replacements.