Craig Hampton Appliance Repair Lake Macquarie and Newcastle repair service
Craig regularly arrives with the exact part already loaded — after diagnosing the fault over the phone the day before.
That workflow is consistently mentioned by customers who had previously been let down by other technicians or told by manufacturers that parts were unavailable. The data covers 28 months with no dip in quality over time, and repeat customers appear across the sample, which is a practical indicator that people come back to him rather than searching for someone else the second time around. If you're dealing with a repair that's already been attempted elsewhere without success, or an appliance the manufacturer has quoted expensively, Craig is worth calling first.
Their work
What it's like working with them
Based on a sample of Google reviews (63 total)
“diagnosed the fault ordered the replacement unit and fitted it”
What they help with
Based on what their customers hired them for
How they stack up
Context from 186 appliance repairs in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Craig Hampton Appliance Repair Lake Macquarie and Newcastle repair service
Craig Hampton is the sole operator behind this appliance repair service, and what sets him apart is his ability to diagnose faults before he even arrives — multiple customers describe problems being identified over the phone, with Craig turning up the next day carrying the exact part needed. He works across washing machines, ovens, stovetops, dishwashers, and dryers, with a particular knack for sourcing discontinued or hard-to-find parts that other technicians have given up on — a pattern that has saved several customers from buying entirely new appliances. His approach is methodical and transparent: he walks homeowners through what went wrong, explains the repair, and gives tips on preventing repeat failures, which is unusual for a sole-trader operation. Craig covers the Lake Macquarie and Newcastle area and is well-suited to urgent situations — same-day visits are common when he's already in the area, and he responds to calls within minutes rather than days. For landlords and repeat customers, he functions as a reliable single point of contact across multiple appliance types rather than needing separate specialists for each job. With around 12 years in the trade and a track record of fixing appliances that previous technicians had failed to resolve, he's a practical choice for anyone facing a repair that's been misdiagnosed or dragging on.
Best for: urgent same-day oven or dishwasher repairs, jobs where a previous technician failed to diagnose the fault, and homeowners or landlords needing a reliable single repairer across multiple appliance types in Lake Macquarie and Newcastle.
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Claim This Profile — Free →Common questions about Craig Hampton Appliance Repair Lake Macquarie and Newcastle repair service
What areas does Craig Hampton Appliance Repair service?+
Craig covers Lake Macquarie and Newcastle, operating out of Warners Bay, NSW. Review locations mention customers across the broader Newcastle and Lake Macquarie area, and at least one review references Maitland as within his range. If you're unsure whether your suburb is covered, he's responsive by phone and can confirm quickly.
How quickly can Craig typically attend a repair?+
Same-day and next-day visits are a recurring pattern in reviews — several customers mention calling in the morning and having Craig on-site that afternoon. If he's already in your area, turnaround can be even faster. He also responds to initial calls within minutes in multiple reviews, so you won't be waiting days just to get a callback.
What do customers say about Craig's pricing?+
Pricing comes up in the majority of reviews, consistently described as fair, reasonable, or cheaper than manufacturer quotes. One customer noted Craig fixed their Fisher and Paykel washing machine for half what the manufacturer quoted. He's also noted for being upfront about costs before starting work rather than presenting a bill at the end.
Can Craig repair appliances if the original parts are no longer available?+
Yes — this is one of the more distinctive things about his service. Multiple customers mention Craig sourcing substitute or alternative parts after manufacturers confirmed the original was discontinued. In at least two cases, this saved customers from having to replace their appliance entirely. It's worth calling him even if you've already been told a repair isn't possible.
Does Craig service specific appliance brands?+
Reviews mention successful repairs on Fisher and Paykel, Westinghouse, Bosch, and other major brands. He works across washing machines, ovens, stovetops, dishwashers, and dryers rather than being limited to one appliance type. If you have a less common brand or model, he's worth contacting directly — several reviews suggest he does research to find compatible parts when standard options aren't available.