Fridge Seal Newcastle
Bill diagnosed a hinge fault — not the seal — before a single part was replaced.
Shaun's phone manner before the job is mentioned enough times that it's clearly part of how this business operates, not an accident. It's worth noting the sample shows some rating variation in more recent reviews — a couple of lower scores appear alongside the 5-star majority, including one about a seal that didn't fit well — so it's worth asking upfront whether their standard seal fits your specific fridge model and what happens if an adjustment is needed.
Their work
What it's like working with them
Based on a sample of Google reviews (27 total)
“Cheap and very quick”
What they help with
Based on what their customers hired them for
How they stack up
Context from 186 appliance repairs in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Fridge Seal Newcastle
Specialising narrowly in fridge seal replacement and fridge door repairs, this business does one thing and does it deeply — the name says it all. Two technicians appear by name across the reviews: Bill handles on-site diagnostics and seal replacements, and is praised for spotting underlying problems like sunken hinge thimbles that look like seal failures; Nicole handles door repairs and is credited with fast, tidy work when a customer's door unexpectedly fell off the day before their appointment. Shaun manages bookings and is consistently noted for being easy to talk through options with before a tech arrives. The operation is set up for both walk-in customers who bring their own measurements and get a custom seal cut while they wait, and home visits where the tech levels the fridge before leaving — a detail that suggests genuine care beyond the immediate job. With roughly two decades of trading as a GST-registered partnership, they're not a generalist appliance repair shop; they're a specialist who knows the difference between a seal problem and a hinge problem, which matters when the wrong diagnosis means replacing a part that doesn't need replacing.
Best for: homeowners who suspect a worn or leaking fridge seal, fridge door alignment or hinge problems that aren't sealing correctly, and anyone who wants a same-day custom seal cut without waiting on a tradesperson.
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Claim This Profile — Free →Common questions about Fridge Seal Newcastle
What types of fridge problems does Fridge Seal Newcastle actually fix?+
Their core focus is fridge seal replacement and fridge door repairs — they cut seals to size and carry out on-site repairs including door rehinging. One review highlights that Bill diagnosed a sunken hinge thimble that had been misidentified as a seal problem, so they're not limited to just swapping seals. If you're unsure whether your problem is the seal or something structural around the door, they appear comfortable diagnosing first before recommending a fix.
Can I pick up a seal from their shop rather than booking a home visit?+
Yes — at least one reviewer describes calling with measurements, then driving to the shop and collecting a cut seal in under 20 minutes. If you're handy and want to fit it yourself, a walk-in supply option appears available. It's worth calling Shaun first to confirm availability and give your fridge measurements so the seal is ready when you arrive.
Who will come out to my home, and what are they known for?+
Reviews mention two technicians by name: Bill is credited with thorough diagnostics and replacing seals, while Nicole handled a fridge door repair and was noted for speed and tidiness. Both are described as arriving on time. Shaun manages the phone and booking side and is consistently praised for being easy to talk to when discussing options before the job.
Are they based in Newcastle, or do they cover other areas?+
Despite the business name, they are physically located in Cardiff, NSW — a suburb just south of Newcastle. Reviews don't specify exact service boundaries, so if you're outside the Newcastle-Cardiff corridor, it's worth calling to confirm whether they cover your area before assuming a home visit is possible.
What do customers say about their pricing?+
Multiple reviews describe the service as cheap, great value, or good price — it comes up often enough to be a genuine pattern rather than a one-off comment. That said, we only have 19 reviews to go on and none include specific dollar figures, so it's hard to benchmark against a competitor. Ask for a quote when you call, and mention your fridge brand and model so they can advise on seal availability and fit.