The Appliance Guy
Kade turns up fast and fixes fridges, washers, and ovens on the spot — customers keep his number for next time.
Based on only 10 reviews (the full picture on Google), the experience is uneven: 8 of 10 customers are happy, but 2 reviews describe jobs that stalled when parts became hard to source, with calls and messages going unanswered for weeks. This pattern is small in absolute terms but worth noting given the limited data to draw from. If your repair is likely to need a non-standard part or a return visit, ask Kade directly how he handles parts sourcing and what his communication process is if a delay comes up — that one question will tell you a lot.
What it's like working with them
Based on a sample of Google reviews (10 total)
“Reasonable call out fee and on time”
What they help with
Based on what their customers hired them for
How they stack up
Context from 186 appliance repairs in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Appliance Guy
Kade is the sole operator behind this Wallsend-based appliance repair service, handling everything himself — from diagnosis through to the fix. Across the reviews, he's praised for turning up promptly and resolving fridge faults, washing machine issues, stove and oven problems, and dishwasher repairs in a single visit, which suggests he carries common parts or diagnoses quickly on-site. What stands out in multiple accounts is his manner: customers describe him as approachable and easy to deal with, and he's known to pass on practical tips rather than just bill and leave — one customer got useful advice on their Solt washing machine without a repair being needed. He appears best suited to straightforward residential appliance repairs where a fast turnaround matters more than a large service organisation. That said, two reviewers flagged issues with follow-through on more complex jobs — specifically cases where parts sourcing stalled and communication dropped off — so if your repair involves sourcing non-standard parts or spans multiple visits, that's worth clarifying upfront.
Best for: fast single-visit repairs on fridges, washing machines, and ovens, and homeowners in the Wallsend area who want to deal directly with the tradesperson doing the work.
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Claim This Profile — Free →Common questions about The Appliance Guy
What appliances does The Appliance Guy repair?+
Based on customer reviews, Kade has repaired fridges, washing machines, ovens, stoves, and dishwashers. He appears to handle a range of common household appliances rather than specialising in a single brand or type. One review also mentions he diagnosed an appliance fault that was causing an RCD to trip at the meter box, so he's comfortable with fault diagnosis beyond simple mechanical issues. If you have a less common brand or appliance type, it's worth calling ahead to confirm he can source parts for it.
How quickly does The Appliance Guy respond and attend?+
Several customers specifically mention prompt phone answering and attendance without much delay. A few reviews note same-day or very fast repair turnarounds. This appears to be one of Kade's stronger points for straightforward jobs where parts are readily available. For jobs that may need parts ordered in, response times have been less consistent according to two reviews, so it's worth asking about lead times upfront.
What do customers say about pricing?+
Multiple reviewers mention a reasonable call-out fee, and no reviews describe pricing as excessive. Kade operates as a sole trader, which typically means lower overheads than a larger service company. Customers appear satisfied with value for money on completed jobs. For transparency, ask for an estimate before work begins, particularly if parts are needed.
Is The Appliance Guy reliable for jobs that might take multiple visits?+
This is worth asking about directly before booking. Two of the 10 Google reviews describe situations where communication dropped off when a repair couldn't be completed in one visit — in one case a customer was left without an oven for weeks over the Christmas period. The majority of reviews are positive, but given the small review pool, this pattern is worth raising when you call. Ask specifically how Kade handles parts delays and what to expect if he needs to return.
Does The Appliance Guy service areas beyond Wallsend?+
The business is based in Wallsend, NSW, but the reviews don't mention service area boundaries. As a sole trader, his coverage area likely depends on travel time and job availability. It's best to call and confirm whether he covers your suburb before booking, especially if you're outside the immediate Newcastle area.