Jamac Cleaning Services
Multiple clients name individual cleaners — Anna, Maddison, Kathleen — and stay for years.
From the 28 reviews we analysed, Kathleen is named repeatedly as the person who makes the admin side easy, handling rescheduling requests and communication professionally enough that it barely registers as effort for clients. The team covers a genuinely wide scope — regular fortnightly cleans, Airbnb turnovers, end-of-lease, commercial spaces, and emergency one-off cleans — so it's worth being specific about what you need when you first contact them, to confirm they have availability in your area and for your property type.
Their work
What it's like working with them
Based on a sample of Google reviews (32 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 180 cleanings in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Jamac Cleaning Services
Kathleen runs the day-to-day coordination at Jamac and is repeatedly praised by name for responsive communication, flexibility when clients need to reschedule, and keeping the booking process smooth — she's the voice most clients deal with first and last. On the cleaning side, Anna is called out specifically for meticulous attention to surfaces, glass, cobwebs, skirting boards, and bathrooms, while Maddison and Deanna draw praise for the time and effort they put in for clients who need extra care, and Misty earns a shout-out for taking visible pride in her work. The business spans residential regular cleans, Airbnb and short-stay changeovers, end-of-lease cleans, home office cleaning, and commercial building cleaning — a broader range than most local cleaning operators. Reviews suggest they handle emergency and short-notice requests without fuss, which sets them apart for clients who need reactive help rather than a fixed schedule. Long-term relationships are a pattern here — multiple clients mention four or five years of continuous use across several properties, which speaks to the kind of reliability that's hard to fake. They're particularly well suited to households where trust and consistency matter: elderly parents' homes, rental investment properties being turned over for guests, and clients who simply want to hand over the keys and come home to a clean house.
Best for: Airbnb and short-stay property changeovers, ongoing fortnightly home cleans where consistency and trust matter, end-of-lease cleans that need to satisfy real estate inspection standards, and families arranging cleaning support for elderly parents.
Location
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Claim This Profile — Free →Common questions about Jamac Cleaning Services
What types of cleaning does Jamac specialise in?+
Reviews mention a wide range of services: regular fortnightly home cleans, Airbnb and short-stay guest changeovers, end-of-lease cleans (with one client noting no real estate issues arose), commercial building cleaning, and home office cleaning. They've also handled emergency one-off cleans and spring cleans for elderly clients. If you have a specific or unusual requirement, it's worth contacting Kathleen directly — reviewers consistently praise her for working out arrangements that suit the client.
Who will I be dealing with when I contact Jamac?+
Kathleen handles the coordination and communication side of the business and is named positively in multiple reviews for being responsive, professional, and flexible when clients need to change their cleaning day. On the cleaning team, Anna, Maddison, Deanna, Misty, and Hayley are each mentioned by name in reviews, with clients appreciating the consistency of seeing familiar faces rather than a rotating anonymous crew.
Is Jamac a good fit for Airbnb hosts or rental property managers?+
Yes — one long-term client specifically mentions using Jamac on and off for three years for Airbnb preparation and guest changeovers, describing the results as outstanding every time. The combination of reliable scheduling (important for fixed check-in windows) and consistent clean quality makes them a practical option for short-stay hosts. It's worth discussing your turnaround timeframes with Kathleen upfront to confirm availability around your booking calendar.
How does Jamac handle scheduling flexibility?+
Several reviewers mention that when they've needed to shift a cleaning day at short notice, Kathleen has gone above and beyond to accommodate them. One client specifically notes she's been helpful when flexibility was needed on an ongoing basis. There's also at least one mention of Jamac stepping in quickly for an emergency clean. That said, availability will naturally depend on their current client load, so it's best to raise any flexibility needs early in the conversation.
Does Jamac work outside Cardiff, NSW?+
Reviews mention clients in Newcastle and Elebana, suggesting they operate across a broader area than just Cardiff. However, the platform lists Cardiff as their primary location and the exact service radius isn't confirmed in available reviews. It's worth asking Kathleen directly whether they cover your suburb, especially if you're outside the immediate Cardiff area.