East Coast Doors & Motors
Josh personally took on roller door jobs three other companies refused — and finished both in a single day.
The team's pricing draws consistent surprise: multiple reviewers mention the final cost came in lower than expected, and at least two note Josh saved them money by repairing or swapping a motor rather than pushing a full door replacement. One review in the sample raises a concern about a job being committed to but not followed through on, with calls going unanswered — this appears to be a one-off rather than a pattern across the broader pool, but it's worth confirming availability and getting a scheduled date in writing before locking anything in.
Their work
What it's like working with them
Based on a sample of Google reviews (144 total)
“came out first thing the next morning and had it all working”
“just got in, sorted the part that actually needed fixing”
What they help with
Based on what their customers hired them for
How they stack up
Context from 232 garage doorss in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About East Coast Doors & Motors
Josh leads the team at East Coast Doors & Motors and is the name that appears most frequently across customer accounts — praised specifically for arriving same-day or next-day for urgent callouts, explaining repair options honestly rather than defaulting to upsells, and tackling jobs that other companies had turned down as impossible. Reece handles installations and is singled out for clean, precise fitting of new doors, while Joel assists on multi-door and shed automation jobs. The business covers the full range of garage and shed door work — spring replacements, motor installations, roller door repairs, panel lift doors, sectional doors, and full automation of multi-door sheds — and has worked with both residential homeowners and repeat commercial clients like Booth Contracting. Where they stand apart from other operators in the Hunter region is their willingness to take on unusual constraints: one customer was told by multiple companies their roller doors couldn't be replaced and was quoted demolition costs; Josh's team quoted and completed the job in a day, with both doors motorised. Insurance claims are also something they actively assist with, which is rare — at least one customer was guided through the process when a spring snapped on a discontinued B&D door. If you're facing a repair that someone else has knocked back, or you need a motor installed without being pressured into replacing an entire door, this is the team reviews consistently point to.
Best for: emergency motor failures needing same-day or next-day attention, roller door repairs that other companies have turned down, shed automation with multiple doors, and homeowners who want honest repair-first advice before committing to a full door replacement.
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Claim This Profile — Free →Common questions about East Coast Doors & Motors
How quickly does East Coast Doors & Motors typically respond to urgent callouts?+
Based on the reviews we analysed, same-day or next-morning response is a consistent pattern for urgent jobs. Multiple customers describe calling Josh in the afternoon and having him on-site the following morning, and at least one review mentions him arriving the same afternoon after a mid-day call. For non-urgent jobs like new installations, customers typically report quotes within a day and work completed within the week.
What types of garage and shed door jobs does the team handle?+
Reviews cover a broad range: roller door repairs, panel lift and sectional door installations, motor replacements, spring replacements, and full automation of multi-door sheds. They've also been noted for taking on jobs other companies turned down — one customer was quoted demolition costs elsewhere before Josh's team completed both roller doors in a single day. Commercial shed fit-outs and residential single-door motor swaps both appear in the review sample.
Are their prices competitive compared to other garage door companies in the Hunter region?+
Pricing feedback in the reviews is consistently positive — several customers specifically mention the final cost came in lower than expected, and at least two note that Josh recommended a motor replacement or repair rather than a full door replacement, which saved them money. Reviews don't quote specific dollar figures, so it's worth getting a written quote to compare, but there are no complaints about being overcharged in the 50 reviews we reviewed.
Who does the work — is it Josh on every job or a broader team?+
Josh is the primary contact and handles most jobs himself based on review mentions, but the team also includes Reece (named specifically for a new garage door installation) and Joel (mentioned alongside Josh on multi-door shed jobs). Customers dealing with larger or more complex jobs appear to get the full crew rather than a solo technician.
Can East Coast Doors & Motors help if my insurer is involved in a door repair claim?+
Yes — at least one review describes the team actively assisting a homeowner in communicating with their insurer after a spring snapped on an old B&D door where parts were no longer available. They handled the quote and installation while the insurance process was sorted, and the customer specifically praised their patience throughout. If you're dealing with an insurance claim, it's worth mentioning that upfront when you call so they can factor it into the quoting process.