Newcastle Pest Exterminators
Multiple technicians named repeatedly by customers — Manos for termite programs, Norm for cockroaches, Sam and Oliver for family-safe general sprays.
The termite side of the business stands out from general pest control operators: reviewers specifically mention thermal imaging, moisture detection, subfloor inspections, and written reports to Australian Standards — tools and documentation that matter if you're buying, selling, or dealing with active termite activity. From 50 reviews we analysed, the trajectory is stable with recent reviews matching earlier ones closely, and multiple customers mention returning year after year across two properties — worth factoring in if you're weighing a one-off spray against an ongoing relationship with a provider who knows your home.
Their work
What it's like working with them
Based on a sample of Google reviews (713 total)
“ensured our safety and our pets safety during the spray”
“I called and had the service completed within an hour”
“Pricing has been fair and transparent”
What they help with
Based on what their customers hired them for
How they stack up
Context from 240 pest controls in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Newcastle Pest Exterminators
Running for roughly 24 years, this is a family-owned operation where multiple named technicians handle distinct workloads: Manos (who appears to be the principal or owner) leads termite treatment plans, subfloor moisture assessments, and Kordon barrier installs on new builds; Greg handles full-house pest removals, termite bait follow-ups, and wasp infestations; Norm specialises in German cockroach eradication, rodent baiting, and wasp nest removal; Sam and Oliver are the general spray team praised specifically for pet-safe product selection and clear pre-treatment briefings; Brad covers both residential sprays and rodent jobs, consistently singled out for explaining entry points. The business spans a meaningful service range beyond standard spraying — subfloor ventilation fan upgrades, Kordon termite barriers for new builds, thermal imaging termite inspections with written Australian Standards reports, and moisture checks across roof voids, subfloors, and outbuildings. For termite work specifically, reviewers note they use thermal imaging and moisture detection equipment rather than visual inspection alone, and provide written reports — which matters when you're dealing with a potential insurance or conveyancing situation. They operate across the Hunter region including Newcastle, Lake Macquarie, Cessnock, Maitland, and Port Stephens. The team is particularly well-suited to homeowners who've had a bad experience elsewhere — multiple reviewers came to them after unreliable or unprofessional previous providers, and the recurring praise is about transparency: technicians walk you through the treatment process, explain why they're using specific products, and flag related issues they spot during a visit.
Best for: homeowners managing active termite problems who need thermal imaging inspections and ongoing treatment plans, households wanting annual general pest sprays with pet-safe products, new builds requiring Kordon termite barriers, and anyone who's had a poor experience with a previous pest control provider and needs a team that communicates clearly at every stage.
Location
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Claim This Profile — Free →Common questions about Newcastle Pest Exterminators
What areas does Newcastle Pest Exterminators service?+
Based on reviews and business information, they cover the broader Hunter region — including Newcastle, Lake Macquarie, Cessnock, Maitland, and Port Stephens. Kotara South is their base, so jobs across the Newcastle metro area appear to be routine. If you're on the edges of these regions, it's worth confirming coverage when you call.
Can they handle termite inspections and ongoing termite treatment, not just a one-off spray?+
Yes — termite work appears to be a significant part of what they do, and it's more involved than standard pest control. Reviewers mention thermal imaging, moisture detection across roof voids and subfloors, written inspection reports to Australian Standards, and Kordon barrier installations for new builds. Manos in particular is mentioned by multiple customers for managing ongoing termite treatment programs, including regular follow-up visits and clear explanations of termite behaviour and treatment timelines.
How quickly can they get someone out?+
Several reviewers mention same-day or next-day bookings, including one who called and had a technician arrive within an hour. One customer dealing with a mouse problem after flooding was booked in the same day due to a cancellation. While this won't be available every time, the pattern across reviews suggests they're generally responsive — worth calling directly rather than just booking online if you need someone urgently.
What do customers say about their pricing?+
Pricing comes up positively across multiple reviews — phrases like 'fair and transparent,' 'great value for money,' and 'price can't be beat' appear from different customers across different service types. No reviewers flag unexpected costs or price disputes. For termite work specifically, one customer noted pricing was fair even for an extended treatment program with multiple visits.
Do they handle subfloor issues beyond pest control?+
Yes — reviewers mention subfloor ventilation fan upgrades and moisture assessments as services they've had done. In at least one case, a technician identified that the homeowner's subfloor moisture problem was connected to ventilation rather than pests alone, and helped address both. This overlap between building health and pest control is relatively uncommon, and worth asking about if you have a damp subfloor or have been told you need better airflow under your home.