Sol Pools Pty Ltd
Cass and Jack named by multiple customers for distinct roles — client communication and on-site installation respectively.
The sample is small enough that a single bad experience could meaningfully shift the picture, so it's worth asking them directly for references from completed projects if you want more to go on. For homeowners choosing between a local small operator and a larger pool company, the budget feedback here is the most practically useful signal — several customers came back to Sol after finding bigger quotes out of reach.
Their work
What it's like working with them
Based on a sample of Google reviews (12 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 215 pool builders in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Sol Pools Pty Ltd
Run by Cassidy (Cass) and Jack, Sol Pools is a small family operation focused on fibreglass pool and plunge pool installations for residential homeowners in the Newcastle and Hunter Coast region. The division of labour is clear from what customers describe: Cass handles the client-facing side — initial consultations, quoting, design decisions, and ongoing communication — while Jack leads the physical installation work, with multiple reviewers specifically noting his hands-on expertise on site. A third team member, Trav, is also mentioned as part of the crew. What distinguishes them from larger pool companies is their willingness to coordinate the full trade network around a pool project — not just the dig and install, but helping homeowners find and manage the surrounding tradespeople needed to complete the entire pool area. Customers who chose them after getting quotes from bigger operators specifically flag coming in on budget, which is worth asking about directly when comparing quotes. They appear best suited to homeowners wanting a single point of contact who stays reachable throughout the project, rather than being handed off between departments.
Best for: residential fibreglass pool and plunge pool installations where you want consistent contact with the same small team, homeowners who want help coordinating trades beyond just the pool install, and buyers who found larger pool company quotes out of budget.
Location
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Claim This Profile — Free →Common questions about Sol Pools Pty Ltd
What areas does Sol Pools service?+
Sol Pools is based in Redhead, NSW, and reviews reference completed projects in nearby suburbs including Dudley. They appear to service the broader Newcastle and Hunter Coast region. If you're further afield, it's worth calling Cass directly to confirm whether your location falls within their current project area.
Who are Cass and Jack, and what do they each do?+
Cassidy (Cass) is the client-facing director — she handles consultations, design decisions, quoting, and stays the main point of contact throughout the project. Jack leads the physical pool installation on site, and multiple customers specifically credit him with knowing what he's doing during the install. A third crew member, Trav, is also named by one reviewer as part of the team.
Do Sol Pools only install the pool, or do they manage the full project?+
Several reviewers mention that Cass goes out of her way to help connect homeowners with the additional tradespeople needed to finish the broader pool area — landscaping, fencing, decking and related work. They don't appear to do all of those trades themselves, but act as a coordinator to help source them. If having a single point of contact for the whole project matters to you, it's worth asking Cass exactly how that trade coordination works before signing.
How do Sol Pools compare on price to larger pool companies?+
At least two customers in the reviews came to Sol Pools after finding quotes from bigger pool companies out of budget, and reported Sol delivered on time and on budget. However, with only 12 reviews available, there isn't enough data to draw a broad pricing conclusion — it's worth getting a detailed written quote and comparing line items carefully. Asking specifically about what's included versus excluded in their quote is a sensible step.
Do Sol Pools install plunge pools as well as full-size pools?+
Yes — plunge pool installations are mentioned specifically in at least three reviews, suggesting this is a regular part of their offering rather than a one-off. Customers who had plunge pools installed describe the process as smooth and well-handled. If you're considering a plunge pool, it's reasonable to ask Cass how many they've completed and to request photos of finished projects.