The Little Pool Co
John's hands-on approach — including Sunday callouts — is the detail customers keep mentioning.
The standout positive pattern is John, who appears in multiple reviews as someone who shows up, communicates well, and handles both new installations and urgent repairs with a hands-on approach. Two reviews raise concerns about responsiveness and a sales-stage measurement error that led to a concrete slab being poured to the wrong dimensions — not a one-off complaint, but a pattern worth taking seriously given the cost implications of getting pool specs wrong. Before committing, it's worth confirming pool dimensions in writing directly from the manufacturer spec sheet, not just from a verbal quote, and asking specifically who will manage your project through to install.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“perfect pool for difficult sites and small yards”
What they help with
Based on what their customers hired them for
How they stack up
Context from 215 pool builders in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About The Little Pool Co
Little Pool Co operates from Tomago and focuses on above-ground and semi-inground pool systems — a niche that sets them apart from traditional concrete pool builders. Their product range draws direct comparisons to shipping container pools, but uses a structural frame system instead, which customers note works well on difficult sites, small yards, and properties where excavation is impractical. John is the standout name in the reviews, praised specifically for guiding customers through the logistics of getting pools onto site and keeping them comfortable through the process — including turning up on a Sunday with colleague Myron to complete a spa repair. The company has handled both residential backyard installs and at least one commercial wellness facility project, suggesting some range in project scale. Neil Harvey (a builder, not a pool co employee) is referenced as a collaborator who can integrate decking and fencing with the pool install, which points to a working referral network for turnkey outcomes. Dylan is named in one account in a sales capacity, where a measurement miscommunication led to a significant problem — worth keeping in mind when confirming specs at the quote stage.
Best for: above-ground pool installs on challenging or compact sites, homeowners who want a low-excavation pool ready quickly, and commercial clients needing flexible installation support.
Location
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Claim This Profile — Free →Common questions about The Little Pool Co
What type of pools does Little Pool Co specialise in?+
Little Pool Co focuses on above-ground and semi-inground frame-based pool systems rather than traditional in-ground concrete pools. Multiple reviewers compare the product to shipping container pools but note the frame construction is lighter and easier to work with. These pools are particularly noted for working well on difficult sites, small yards, and properties where major excavation isn't practical. At least one commercial installation for a wellness facility has also been completed, so they're not limited to residential projects.
Who are the key people at Little Pool Co and what are they known for?+
John is the most frequently mentioned team member, praised in two separate reviews for guiding customers through the installation process, going above and beyond on communication, and turning up on a Sunday with colleague Myron to complete an urgent spa repair. Dylan is named in a sales capacity, though one review flags a significant measurement miscommunication at the quote stage. It's worth asking upfront who will manage your specific project from quote through to install.
How long does a typical pool installation take?+
One detailed residential review mentions the installation took around two weeks, with minimal excavation required and the pool placed directly onto a slab. The same reviewer noted it was essentially 'plug and play' on completion. Reviews don't give enough data to say whether this timeline is typical across all projects or sizes, so it's worth asking for a project-specific timeline estimate when you get your quote.
Does Little Pool Co handle the full project including decking and fencing?+
Little Pool Co handles the pool supply and installation, but at least one reviewer noted they worked alongside a separate builder — Neil Harvey — who constructed the decking and fencing to integrate the pool with an existing deck. This suggests the company has a referral network for complementary trades, but the pool co itself appears to focus on the pool install rather than the full landscaping or outdoor build. Confirm what's included in your quote and whether they can coordinate tradies for fencing and decking or whether you'll need to arrange those separately.
What should I check before signing a contract with Little Pool Co?+
Two reviews raise concerns about a measurement error that resulted in a concrete slab being poured to incorrect dimensions, and about difficulty reaching the team by phone afterward. Before committing, it's worth requesting pool dimensions directly from the manufacturer spec sheet rather than relying solely on verbal or quoted figures. Confirm in writing who your point of contact will be through the project, and ask how they handle issues if something doesn't align on install day. Given only 13 Google reviews are available, the feedback pool is small — so direct conversation with the company before signing is especially worthwhile.