Nova Relocations
Matt leads almost every move himself — a rare hands-on standard that customers repeatedly single out as the reason their day ran smoothly.
The in-home quoting process is worth flagging specifically: rather than asking you to photograph or list every item, he visits and assesses in person, which tends to mean fewer surprises on price or logistics on move day. Customers with genuinely difficult moves — steep driveways, heavy gym equipment, last-minute settlement changes, interim storage needed — repeatedly describe the team absorbing those complications without complaint or surcharge surprises, which is a practical signal about how they handle the unpredictable parts of moving.
Their work
What it's like working with them
Based on a sample of Google reviews (148 total)
“they had such a calm and relaxed approach and that put me into ease”
What they help with
Based on what their customers hired them for
How they stack up
Context from 234 removalists in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Nova Relocations
Matt — the owner and primary operator of Nova Relocations — personally leads nearly every job mentioned in customer reviews, which is unusual for a removalist of this size and speaks directly to the quality control you can expect on the day. The crew, which regularly includes team members Corey, Liam, Cody, and Jacob depending on job scale, handles everything from standard household moves to genuinely tricky work: a 250kg coffee table, full gym equipment, spa relocations from Lake Macquarie to the Hunter Valley, and multi-storey houses with steep driveways. What separates them from most removalists is the pre-move process — Matt comes to your home to assess contents and provide a quote in person, rather than asking you to compile lists, and he supplies TV boxes, bed disassembly and reassembly, and protective wrapping as needed. Several customers specifically credit the team's calm, unhurried manner for making anxious move days manageable, and one reviewer notes Matt flagged a safety hazard on their property before leaving — the kind of thing no one asked him to do. Nova also offers container storage as an interim option for customers bridging a gap between settlements, which is a practical niche that most sole-trader removalists in the Newcastle area don't advertise. Based in Charlestown, they've covered moves across Lake Macquarie, the Hunter Valley, and within the greater Newcastle region, and have handled both residential and office relocations.
Best for: homeowners who want the owner physically present on move day, moves involving heavy or awkward specialty items like spas and gym equipment, and customers needing interim container storage between settlements.
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Claim This Profile — Free →Common questions about Nova Relocations
Does Matt from Nova Relocations attend every job personally?+
Based on the reviews we analysed, Matt is present and leading the work on virtually every move — customers consistently name him as hands-on throughout the day, not just at the quoting stage. Regular team members like Corey, Liam, Cody, and Jacob appear across different jobs, so crew size scales with the job. If having the owner physically on-site matters to you, it's worth confirming when you book, but the pattern across 50 reviews is strongly consistent.
How does Nova Relocations handle the quoting process?+
Rather than asking you to photograph or list your belongings, Matt comes to your home to assess everything in person before providing a quote. Customers specifically mention this as a more convenient and accurate approach than the written-inventory method many removalists use. It also means the team arrives on move day already familiar with what needs to be done, which reviewers credit for the efficient start times.
Can Nova Relocations handle unusually heavy or awkward items?+
Yes — reviews mention the team moving a 250kg coffee table, full home gym setups, spa and hot tub relocations (including a job from Lake Macquarie to the Hunter Valley), and a five-bedroom house packed and moved in under six hours. One customer noted they could see the effort involved with a heavy gym on a steep hill, but the team completed it without complaint. If you have something particularly large or unusual, it's worth describing it clearly when you enquire so the right crew size and equipment can be organised.
Does Nova Relocations offer storage if there's a gap between moving out and moving in?+
Yes — at least one reviewer explicitly describes Nova providing container storage as an interim option when they needed to vacate before the new property was ready. This is a practical service that many smaller removalists don't offer, and it allowed the customer to do the move in a single coordinated process. Confirm availability and pricing for storage directly with Matt when booking, as capacity may vary.
What areas does Nova Relocations cover from Charlestown?+
Reviews reference moves across the Lake Macquarie area, Newcastle, the Hunter Valley, and surrounding regions. One spa relocation job ran from Lake Macquarie to the Hunter Valley, and the team has handled both local residential moves and an office relocation. If you're outside the immediate Newcastle/Lake Macquarie area, it's worth contacting Matt directly to confirm coverage and whether any travel costs apply.