AVE Technologies
Luke returns months after install to upgrade, fine-tune, and walk customers through their own camera system.
That level of post-install support is worth asking about upfront, especially if you want someone who'll still pick up the phone six months later. The sample is small (only 11 total reviews over roughly six years), so you're working with limited data — enough to feel confident about their communication style and technical range, but not enough to draw firm conclusions about pricing, wait times, or how they handle problems. If you're a homeowner rather than a commercial client, ask directly whether they take residential security jobs, since several reviewed projects appear to be industrial or commercial in scale.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“very beneficial having one business that can support us with such a wide range”
What they help with
Based on what their customers hired them for
How they stack up
Context from 234 security & cctvs in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About AVE Technologies
Hamish and Luke are the two team members named across the reviews — Hamish is praised for responsive communication and making new security installations feel smooth, while Luke is called out specifically for his deep system knowledge, adding storage to camera setups, fine-tuning configurations, and walking customers through how to review footage effectively. The business sits at an unusual intersection of security/CCTV, commercial AV, industrial communications, electrical, and control systems — meaning customers dealing with complex multi-system environments (large meeting rooms, industrial facilities) can get a single contractor across all of it rather than juggling multiple trades. With roughly 23 years of operation and GST registration as a company, AVE is structured beyond a sole trader setup and appears to support ongoing client relationships rather than one-off jobs — one reviewer explicitly notes Luke returning 12 months after the original install for an upgrade, suggesting they handle post-install support. The family business framing in one review, combined with mention of active staff training on current technologies, points to a team that stays across evolving systems rather than relying on legacy knowledge. While most of their reviewed work skews commercial and industrial, the communication style described — explaining features, providing tutorials, recommending products matched to individual needs — is equally suited to homeowners who want to understand their own systems rather than just have something installed.
Best for: post-install camera system upgrades and storage expansions, commercial AV and meeting room installations, and clients who need one contractor across security, electrical, and communications systems.
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Claim This Profile — Free →Common questions about AVE Technologies
What kinds of security and AV jobs does AVE Technologies typically handle?+
Reviews mention security camera installations for residential customers, storage and system upgrades for existing camera setups, and larger commercial AV installations including multi-room meeting room systems. They also appear to handle industrial communications and electrical/control work, suggesting a business comfortable with complex, multi-trade jobs. One reviewer specifically notes AVE as their go-to for industrial comms, electrical, and control systems — all from one provider. If your job is purely residential and smaller in scale, it's worth confirming they take that work on.
Who are the key people I'd be dealing with at AVE Technologies?+
Two team members are mentioned by name in reviews. Hamish is praised for responsive communication and making new security system installs run smoothly. Luke handles camera system work including upgrades and post-install fine-tuning, and is described as knowing the systems inside and out — one customer highlighted that he provided a hands-on tutorial on reviewing footage after completing an upgrade. The business is described in one review as a family business with a professional team.
Does AVE Technologies provide support after the initial installation?+
Yes — one reviewer explicitly describes Luke returning 12 months after the original camera installation to add storage and fine-tune the system, which suggests AVE maintains ongoing relationships with clients rather than treating jobs as one-off visits. This is worth raising upfront if long-term support matters to you, as it's only evidenced in one review and may depend on the type of job or client relationship.
How do customers describe AVE Technologies' communication style?+
Communication is a consistent positive note across the small review sample. Hamish is specifically called out for responsiveness during a new install, and Luke is noted for clear explanations and a practical tutorial on system features. One reviewer mentions staff taking their specific needs into consideration before recommending a product. The overall picture from reviews is a team that explains what they're doing rather than just completing a job and leaving.
Is AVE Technologies suitable for homeowners, or do they mainly work with commercial clients?+
The review sample includes both residential and commercial jobs — a homeowner had a camera system installed, while other reviews describe industrial communications, commercial AV rooms, and PA systems. There's no indication they turn away residential work, but the breadth of their commercial and industrial experience means they're particularly well-suited to clients with more complex setups. If you have a straightforward home security install in mind, it's reasonable to ask whether that's a job they take on regularly.