Dee Why Appliance Parts
Keith sources compatible alternatives when the original part can't be found — and does it faster over the phone.
That's a meaningful differentiator if you're trying to save an appliance rather than replace it. Confidence in that read is limited given only 16 total reviews across roughly 26 years of trading, so call ahead to confirm they stock or can source parts for your specific brand and model before making the trip.
What it's like working with them
Based on a sample of Google reviews (16 total)
“Well known to local tradies but also really helpful to homeowner”
“helped find the replacement part for only $12”
What they help with
Based on what their customers hired them for
How they stack up
Context from 9 appliance repairs in Northern Beaches
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Dee Why Appliance Parts
Keith — the owner-operator who comes up by name in multiple reviews — runs what is clearly a specialist spare parts operation, not a repair-and-service van business. What makes the shop unusual is Keith's willingness to source alternative or equivalent parts when an original component isn't available, which has saved at least one customer a significant amount versus replacing a whole machine. He handles enquiries by phone rather than email, and reviewers specifically credit this for getting results faster — one customer in Newtown makes the drive from the inner city rather than dealing with closer options. The business is particularly useful to homeowners post-renovation who need to track down small components — dishwasher feet, fridge globes, dryer belts — that most retailers won't stock. Local tradies are regular customers, which points to the range and depth of stock being above what a typical appliance retailer would carry. With roughly 26 years of trading behind it, Keith's ability to identify compatible parts across older and current appliance models is the practical value proposition here.
Best for: tracking down hard-to-find appliance spare parts, sourcing compatible alternatives when original parts are unavailable, and quick phone-based parts identification for washing machines, dryers, dishwashers, and fridges.
Location
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Claim This Profile — Free →Common questions about Dee Why Appliance Parts
Does Dee Why Appliance Parts handle phone enquiries for parts sourcing?+
Yes — and reviewers specifically recommend calling rather than emailing. One customer credited a phone call with getting their part sorted roughly three times faster than email would have. Keith is the person you'll deal with on the phone and he can advise on compatible alternatives if your exact original part isn't in stock or has been discontinued.
Is this shop useful for homeowners, or is it mainly a trade supplier?+
Both. Local tradies are regular customers, which reflects the range and depth of stock, but several reviews specifically mention homeowners getting help with one-off problems — a broken dishwasher foot after a kitchen reno, a blown fridge lamp, a dryer belt. Keith appears equally willing to spend time helping a homeowner identify the right part as he does serving trade accounts.
What types of appliances do they stock parts for?+
Reviews mention washing machines, dryers, dishwashers, and fridges. The shop is described as having "loads of variety" and stocking parts at short notice. That said, with only 16 Google reviews on record it's worth calling ahead to check whether they have or can source the specific part you need for your brand and model before travelling to Dee Why.
How far do customers travel to use this shop?+
At least one reviewer travels from Newtown — well across the city — and treats Dee Why Appliance Parts as their default spare parts supplier. They cite the quality of phone service and Keith's ability to get the right part quickly as the reason it's worth the distance over a closer alternative.
What should I bring or know before contacting them about a part?+
Having your appliance brand, model number, and ideally the part name or number will help Keith identify the right component or a compatible alternative quickly. Reviews suggest the shop excels at finding alternate parts when originals aren't available, so even if you've been told your part is discontinued elsewhere, it's worth calling to check.