Vicky Locksmith
Swept up the metal shavings after installing deadbolts — the kind of detail customers actually notice.
The reviews span both residential lockouts and a commercial security audit, suggesting this isn't a business that only handles one type of job. The business is less than a year old, which means the review base is small and it's genuinely too early to draw firm conclusions about consistency over time — if that matters to you, it's worth asking directly how long they've been operating in the area and whether they've handled a job similar to yours.
Their work
What it's like working with them
Based on a sample of Google reviews (18 total)
“cleaned up the metal shavings after installing the new deadbolts”
“provided clear explanations about the lock replacement process”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Vicky Locksmith
Run by Vicky — a sole trader operating out of Brookvale — this locksmith handles both residential lockouts and commercial security upgrades, with reviews covering everything from emergency garage access to full office lock audits after management changes. Where many locksmiths focus on one or the other, the work described here spans both ends of the spectrum: rapid emergency response (one customer got help in 20 minutes on a freezing morning) and methodical security assessments that involve identifying vulnerabilities and upgrading to high-grade security cylinders. The working style stands out for its honesty — multiple customers specifically note there was no upselling and no hidden fees, which is unusual enough that reviewers flag it as a differentiator. Attention to cleanup is also mentioned: one customer notes the technician swept up metal shavings after installing new deadbolts, the kind of detail that signals someone who treats your home like their own. If you're on the Northern Beaches and need either an urgent callout or a planned security overhaul, this appears to be a one-person operation that takes both equally seriously — though the business is under a year old, so the track record is still forming.
Best for: urgent residential lockouts needing fast response, commercial security audits after a change of management, and homeowners wanting straightforward pricing with no upsell pressure.
Location
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Claim This Profile — Free →Common questions about Vicky Locksmith
Does Vicky Locksmith offer emergency callouts, and how fast do they typically respond?+
Yes — emergency response is one of the most frequently mentioned strengths across the reviews. One customer specifically noted the locksmith arrived within 20 minutes on a cold morning for a garage lockout. Response times will vary depending on location and time of day, so it's worth calling ahead to confirm availability if you're outside Brookvale or need a late-night job.
Can Vicky Locksmith handle commercial security work, or is this mainly a residential service?+
Based on the reviews available, the business handles commercial jobs as well as residential ones. One review describes a full lock audit after a management handover, including identifying security vulnerabilities and installing high-grade security cylinders. That said, with only 18 total reviews, it's hard to say how large a proportion of their work is commercial — worth asking directly if you have a complex or multi-site job.
What do customers say about pricing transparency?+
Pricing transparency is one of the most consistently praised aspects across the small review pool. Multiple customers explicitly mention there were no hidden fees or surprise charges, with one reviewer noting it's rare to find that level of honesty from a tradesperson. The sample is still small (18 reviews total), so it's a good sign, but asking for a written quote upfront is always sensible practice.
How long has Vicky Locksmith been operating?+
The business is less than a year old, which means the review base is still small and the track record is limited. The 18 Google reviews are all 5-star, which is encouraging, but a newer operation means you have less historical data to rely on than you would with a locksmith who's been trading for five or ten years. It's a reasonable question to raise directly with them before booking.
Does Vicky Locksmith clean up after the job?+
At least one reviewer specifically called out post-job cleanup — noting that metal shavings were swept up after new deadbolts were installed. That level of detail suggests care for the customer's space, though one mention in 13 sampled reviews isn't a pattern on its own. It's the kind of thing worth mentioning when you book if it matters to you.