KeyCrafters Pty LTD
Answered at 2am when 10 other locksmiths didn't — and fixed the car in five minutes.
Pricing comes up repeatedly as a point of trust: customers mention being quoted a clear base rate before work started, with add-ons explained upfront rather than revealed at the end of the job. Because the sample is small and review dates couldn't be verified, it's worth calling ahead to confirm current pricing and availability — the base rate quoted in one review was $275 for automotive key work, but pricing varies by vehicle make, model, and year.
Their work
What it's like working with them
Based on a sample of Google reviews (55 total)
“upfront with their base rate of $275”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About KeyCrafters Pty LTD
Jacko (also called Joaquin) is the standout operator here — reviews name him directly across multiple jobs, and what's notable is the range: he's handled car lockouts, electric vehicle door failures at 2am, and key replacements that other locksmiths couldn't complete. For automotive work in particular, he appears to be the person to call when NRMA and other 24-hour services have already failed you. The business fields late-night emergency callouts and actually answers the phone — one customer reached Jacko at 2am after being turned away by 10 other locksmiths, and he arrived within 30 minutes. Pricing transparency is a genuine differentiator: rather than quoting vague ranges, they explain their base rate upfront and attempt the job without additional costs before charging for extras like PIN codes. The work spans automotive locksmithing (including electric vehicles) and appears to cover on-site visits to both homes and workplaces across the Parramatta area. This is a small, mobile operation — not a shopfront — so the experience hinges heavily on Jacko's availability and his hands-on approach, which reviewers consistently describe as fast, honest, and unpressured.
Best for: after-hours automotive lockouts when other services don't answer, electric vehicle access emergencies, and car key replacement jobs where upfront honest pricing matters.
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Claim This Profile — Free →Common questions about KeyCrafters Pty LTD
Does KeyCrafters offer genuine 24-hour emergency service?+
Based on customer reviews, yes — and this appears to be a genuine differentiator rather than a marketing claim. One reviewer explicitly contacted 10 other '24-hour' locksmiths at 2am before reaching Joaquin (Jacko), who answered immediately and arrived within 30 minutes. If you're in an after-hours emergency, calling directly is your best test of current availability.
What does KeyCrafters charge for automotive key replacement?+
One reviewer mentioned a base rate of $275 for key replacement, with an additional PIN programming fee of around $30 USD if required — and noted they attempt the job without the PIN first to keep costs down. Pricing varies by vehicle make, model, and year, so the business itself recommends asking for a quote before committing. What reviewers consistently note is that the pricing is explained upfront with no surprises at the end.
Can KeyCrafters handle electric vehicle lockouts?+
At least one review confirms this — a customer with a dead car battery and a non-opening electric door called Jacko after NRMA roadside assist couldn't help, and he resolved the issue within five minutes of arriving. He also jump-started the vehicle on the same visit. This appears to be a niche capability that sets him apart from general locksmiths, though it's worth confirming your specific EV model when you call.
Who actually does the work at KeyCrafters?+
Multiple reviews name the operator directly as Jacko or Joaquin, suggesting this is a hands-on, owner-operated business rather than a dispatch service sending out different contractors. Reviewers describe him as arriving personally on jobs at workplaces, homes, and roadside situations. The personalised service model is frequently cited as part of why the experience feels trustworthy and unhurried.
What areas does KeyCrafters cover?+
The business is based in Parramatta, NSW, and reviews mention on-site visits to workplaces and homes without specifying exact suburbs. As a mobile locksmith operation, coverage area isn't detailed in the available reviews — call ahead to confirm whether they service your specific location, especially for urgent jobs where response time matters.