Cool Runnings Heating & Cooling Solutions PTY LTD
Every reviewed customer names Tyrone personally — and praises him for explaining ducted systems in plain language from quote to completion.
The standout pattern across these 5 reviews is that customers repeatedly flag his communication style as something that made a real difference: explaining what was happening, removing the guesswork, and not letting jobs drag on without updates. Pricing came up unprompted in one review as competitive, but that's a single mention from a small sample, so it's worth getting a quote and asking him to itemise what's included rather than treating it as a given.
Their work
What it's like working with them
Based on a sample of Google reviews (62 total)
“very competitive with his pricing”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Cool Runnings Heating & Cooling Solutions PTY LTD
Tyrone, the operator behind Cool Runnings, appears to handle most jobs personally — and across the reviews available, every single piece of praise is directed at him by name. He's specifically mentioned for ducted system installations, zone additions to existing systems, and ducted unit replacements (including a Daikin system swap), so if you're planning a larger ducted project rather than a simple split-system top-up, this looks like his wheelhouse. What sets him apart from a typical install-and-leave operation is the combination of genuine communication and job-site tidiness — multiple customers note he explained the process without trade jargon, cleaned up at the end of each day on multi-day jobs, and kept them informed throughout without being prompted. He's also handled more complex scenarios involving removal of old units before fitting new ones, which means he's comfortable with the logistical side of upgrades in homes that already have ageing equipment. Homeowners with curious teenagers or family members who want to understand what's happening will feel at ease — one reviewer specifically mentioned Tyrone patiently explaining the problem to an inquisitive teenager on the spot. Based in Penrith, he's likely well-placed for the broader Western Sydney area, though you'd want to confirm your suburb is within his service range before committing.
Best for: full ducted system installations in established homes, upgrading or zoning an existing ducted setup, and homeowners who want a single accountable operator to manage removal of old equipment and installation of the new system.
Location
Often needed together
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Claim This Profile — Free →Common questions about Cool Runnings Heating & Cooling Solutions PTY LTD
What types of air conditioning work does Cool Runnings specialise in?+
Based on the reviews available, Tyrone has handled full ducted system installations, ducted unit replacements (including a Daikin system), and zone additions to existing ducted setups. He's also managed removal of old units as part of upgrade jobs, which suggests he's comfortable with more involved residential projects rather than just straightforward new installs. Reviews don't mention commercial work, so if you have a commercial property, confirm with Tyrone directly whether that's in scope.
Does Tyrone from Cool Runnings do the work himself, or does he send a crew?+
From the 5 reviews we analysed, every single customer mentioned Tyrone by name as the person who showed up and did the work — including on multi-day ducted installations. One reviewer also mentioned 'his team' alongside him, so he may bring help for larger jobs. It's worth asking when you book whether Tyrone will be on-site throughout your specific job, particularly if that personal involvement is important to you.
What do customers say about pricing at Cool Runnings?+
One customer in our sample specifically mentioned that Tyrone is 'very competitive with his pricing,' and this came up unprompted rather than in response to a discount offer. That said, it's a single mention from a small review sample, so it shouldn't be treated as a blanket guarantee. Getting a written quote that breaks down equipment costs, labour, and removal of old units separately is always a good idea for ducted work, where variations can be significant.
What areas does Cool Runnings cover from its Penrith base?+
Cool Runnings is based in Penrith, NSW, and one reviewed job was in Jamisontown — which is directly adjacent to Penrith. The reviews don't mention other suburbs explicitly, so if you're further out in Western Sydney, the Blue Mountains fringe, or the Hawkesbury area, it's worth confirming your suburb is within their service zone before requesting a quote.
How does Tyrone handle communication during a job?+
Multiple customers in the reviewed sample highlighted communication as a genuine strength — specifically that Tyrone explains what's happening at each stage without using jargon, keeps customers informed throughout, and responds promptly to questions even after installation. One reviewer noted he patiently explained a fault to a teenage family member who wanted to understand the problem. If you're the type of homeowner who wants to know what's going on rather than just being handed a bill, that pattern is consistent across the reviews we saw.