Keen Air Solutions
Matt explains faults in plain language — and an independent compliance auditor flags their installation standard as above the norm.
An independent Accredited Certificate Provider under the NSW Energy Savings Scheme reviewed their installation work professionally and flagged it as consistently above the standard they see from other installers in the same scheme — that's a third-party credential check that goes beyond a customer saying the job looked fine. Based on only 5 sample reviews, the picture is promising but limited; with 26 total reviews and a clean 5-star average, it's worth reading the full Google listing before committing to a larger ducted job. When you call, it's worth asking whether your install qualifies for any NSW Energy Savings Scheme rebates — they're already accredited for it, so the answer should be straightforward.
Their work
What it's like working with them
Based on a sample of Google reviews (26 total)
“thoroughly explained what was wrong and what may have caused the issue”
“Competitive pricing with punctual polite staff”
“completed the job efficiently with minimal mess and even offered to clean up afterwards”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Keen Air Solutions
Matt leads the technical side of Keen Air Solutions, and reviews single him out for something that separates good tradies from great ones: he explains what went wrong, why it happened, and what the fix involves before touching anything. That diagnostic transparency shows up in both repair callouts and new installations. Emily handles the front-end client experience — first contact, scheduling, and communication — and customers specifically name her alongside Matt as the reason the whole process felt easy rather than stressful. The team carries accreditation under the NSW Energy Savings Scheme, which means their installation documentation meets a verified compliance standard — this is independently noted by an Accredited Certificate Provider who works with many installers and flags Keen Air's paperwork and execution as standing out. Their work spans ducted reverse-cycle systems and split-system installations, with reviews covering both multi-unit installs and single fault-diagnosis jobs, suggesting they handle the full range of residential air conditioning rather than specialising in one end of the market. Cleanup and tidiness get a specific mention, and pricing is described as competitive across multiple reviews — not budget-cut, but fair relative to what's delivered.
Best for: residential ducted air conditioning installations, split system installs where clear fault explanation matters, and homeowners wanting NSW Energy Savings Scheme-compliant work with verified documentation.
Location
Often needed together
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Claim This Profile — Free →Common questions about Keen Air Solutions
What types of air conditioning work does Keen Air Solutions handle?+
Reviews reference ducted reverse-cycle system installations, multi-unit split system installs, and single-unit fault diagnosis and repair — so they appear to cover the full residential range rather than one niche. Matt is named in reviews for both installation and repair work, suggesting he handles both sides of the business. Emily manages client communication and scheduling. For commercial or industrial jobs, it's worth confirming scope directly with them before proceeding.
Is Keen Air Solutions accredited for any government rebate schemes?+
Yes — they hold accreditation under the NSW Energy Savings Scheme, which was independently confirmed by an Accredited Certificate Provider who works with them professionally. This means certain installations may qualify for energy savings certificates or rebates under that scheme. It's worth asking them directly whether your specific job qualifies when you get a quote, as eligibility depends on the system type and installation details.
What do customers say about Keen Air Solutions' pricing?+
Multiple reviews describe the pricing as competitive or great, and no review in the sample raises a concern about cost. The pricing feedback spans both smaller split-system jobs and larger ducted installs, so it doesn't appear to be limited to one job type. That said, with only 5 sample reviews to work from, it's worth getting a written quote and comparing before committing to a larger job.
Who will I deal with when I contact Keen Air Solutions?+
Reviews name Emily as the first point of contact for inquiries and scheduling, and Matt (also called Matty) as the lead technician on-site. One customer specifically praised the fact that both Emily and Matt made the entire process feel professional from the first call through to installation completion. For repair jobs, Matt is also mentioned as the person who attends and diagnoses the fault in person.
Does Keen Air Solutions clean up after a job?+
One reviewer explicitly notes that Matt completed the job with minimal mess and offered to clean up afterwards, which stood out enough to mention unprompted. While this is a single mention from a small review sample, it's a specific detail rather than a general compliment, which suggests it reflects normal practice rather than a one-off. Confirm expectations around site cleanup when you book if it's a concern for your property.