Prolex Bathroom Renovations
Alex personally guides tile and fixture choices — and caught a hidden plumbing issue mid-install before it became a bigger problem.
That level of named, individual accountability is relatively uncommon and suggests the owner is hands-on across jobs rather than supervising from a distance. The sample is small enough that one or two atypical jobs could shift the picture significantly, so it's worth asking Prolex for references from jobs similar in scope and age of bathroom to yours before committing. If budget certainty matters to you, reviewers consistently report the final invoice matched the quote — worth asking them to confirm how they handle variations if unexpected structural issues arise during demolition.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
“Alex helped us pick the right tiles and fixtures for our budget”
“no surprises with the final cost”
“The crew was tidy every day and respectful of our home”
“gutted and rebuilt our main bathroom and it looks stunning”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Prolex Bathroom Renovations
Alex and Peter lead the work at Prolex, with Alex specifically called out for guiding clients through tile and fixture selection to match their budget — a practical skill that saves homeowners from costly mid-project changes. The business handles full gut-and-rebuild bathroom renovations, complete ensuite fit-outs, and combined bathroom and kitchen renovations, with reviewers noting that waterproofing is done to a proper standard rather than treated as an afterthought. Working style leans heavily toward transparency: fixed timelines, no surprise costs at the end, and daily site tidiness that multiple customers highlight as making the live-in renovation experience manageable. One reviewer mentioned Alex's team caught and resolved a pre-existing plumbing issue during a shower and vanity install — the kind of find-and-fix approach that tends to save homeowners money down the track. Prolex appears to operate as a small, owner-led crew focused on residential work rather than commercial projects, which typically means more direct accountability than a larger company that rotates teams. If you're planning a full bathroom overhaul — especially one that hasn't been touched in decades — rather than a minor repair or single-fixture swap, this is the type of job the reviews describe them tackling.
Best for: full gut-and-rebuild bathroom overhauls in homes with dated bathrooms, combined bathroom and ensuite renovations where design guidance is needed, and homeowners who want a fixed quote with hands-on owner involvement throughout.
Location
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Claim This Profile — Free →Common questions about Prolex Bathroom Renovations
Who actually does the work at Prolex Bathroom Renovations?+
Reviews name Alex and Peter as the key people on the tools. Alex is specifically mentioned for guiding clients through design decisions — tile choices, fixture selection, and layout — while also being present during the renovation itself. Peter is mentioned alongside Alex as part of the core team. The business appears to be a small, owner-led crew rather than a larger company that sends rotating subcontractors.
Does Prolex handle full bathroom demolitions or only partial upgrades?+
Multiple reviewers describe full gut-and-rebuild jobs — bathrooms stripped back to bare walls and rebuilt from scratch, including waterproofing, tiling, shower installation, and vanity fit-out. One reviewer had a 1990s-era bathroom completely transformed. There's no review evidence of minor single-fixture repairs or patch jobs, so if you need only a tap replaced or a small repair, confirm directly whether that's within their scope.
What do customers say about Prolex's pricing and whether costs stay on budget?+
Across the 14 reviews available, multiple customers explicitly note the final invoice matched the quoted price with no unexpected costs added at the end. One reviewer specifically calls out 'no surprises with the final cost' as a highlight. That said, the sample is small and all reviews come from a short two-month period, so it's worth asking Prolex directly how they handle variation requests if unexpected structural issues are found during demolition.
Does Prolex cover kitchen renovations as well as bathrooms?+
Yes — at least one detailed review describes a combined bathroom and kitchen renovation, with the customer describing the kitchen as 'the heart of our home' post-renovation. The business name focuses on bathrooms and that's where most of the review detail sits, so bathrooms appear to be their primary focus. If you're looking for a kitchen-only renovation, it's worth asking them about their kitchen experience specifically before engaging.
How does Prolex handle site cleanliness during a renovation?+
Several reviewers independently highlight daily cleanup as something that made living through the renovation manageable. Phrases like 'tidy every day and respectful of our home' appear more than once across different reviews, suggesting this is a consistent practice rather than a one-off. No reviewers mention mess or disruption as a concern, which is worth noting given that bathroom renovations typically generate significant dust and debris.