Ballard's Plumbing Pty Ltd
Tim Ballard personally coordinates every trade on-site — reviewers say that's what makes the difference.
For homeowners weighing a full bathroom or ensuite renovation, the reviews show he runs the whole project rather than just handling the plumbing portion, which means fewer moving parts and a single point of contact for scheduling and quality. For urgent situations — burst pipes, gas leaks, failed hot water systems — multiple customers specifically noted same-day attendance, including outside normal business hours. The 50-review sample we worked from covers nearly six years of activity and shows no trajectory drop-off, which means the experience described in recent reviews reflects what earlier customers also found.
Their work
What it's like working with them
Based on a sample of Google reviews (178 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ballard's Plumbing Pty Ltd
Tim Ballard runs this operation personally across both emergency plumbing callouts and full bathroom, ensuite, and laundry renovations — and the reviews make clear he treats these as equally serious work rather than treating renos as the main act and repairs as an afterthought. What sets him apart from a standard plumber taking on renovation work is his role as a coordinator: he manages all trades on renovation projects, keeps homeowners informed at every stage, and takes responsibility for the final result rather than leaving clients to chase separate contractors. For urgent jobs — blocked drains, gas leaks, burst pipes, failed hot water systems — multiple reviewers note he responded the same day or within hours, including on New Year's Day and during floods. His apprentice Jack has been specifically praised by at least one client's builder for being well-trained, which signals the business is actively developing trade capacity beyond Tim himself. The cleanup standard he holds his team to comes up repeatedly and unprompted across both small repair jobs and multi-week renovations, which tends to be the detail that separates tradespeople who respect your home from those who don't.
Best for: complete bathroom and ensuite renovations requiring full trade coordination, same-day emergency callouts for hot water failures or gas leaks, and complex drainage or stormwater jobs involving excavation or concrete cutting.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Ballard's Plumbing Pty Ltd
Does Ballard's Plumbing handle the full scope of a bathroom renovation or just the plumbing portion?+
Based on multiple reviews, Tim Ballard manages complete bathroom, ensuite, and laundry renovations end-to-end — coordinating tilers, builders, and other trades rather than just completing the plumbing rough-in. One customer noted he renovated both their bathroom and ensuite simultaneously, handling all scheduling and trades communication. Another customer had him dig up and re-plumb a concrete slab, then return after tiling to install fixtures. If you're planning a full renovation rather than a plumbing-only job, Tim appears well set up for that scope.
How quickly does Ballard's Plumbing respond to urgent or emergency plumbing calls?+
Several reviewers specifically mention same-day attendance for urgent issues including gas leaks, burst pipes, and failed hot water systems. One customer had a hot water system replaced on New Year's Day after messaging through the website and receiving a callback within half an hour. During a flood event, Tim and his team worked after dark in heavy rain to help a customer protect their property. For non-urgent jobs the response time appears similarly fast — one reviewer noted he was on-site within a few hours of initial contact for a stormwater issue.
What do customers say about pricing at Ballard's Plumbing?+
Pricing comes up positively in the reviews we analysed, with multiple customers describing it as fair, reasonable, or affordable relative to the quality of work delivered. No reviews in the 50-sample we reviewed raised concerns about unexpected cost increases. One customer noted that after trying three other services in the area, they switched to Ballard's partly because of pricing clarity and will return for future work. For large jobs like multi-room renovations or excavation work, customers mention receiving clear quotes upfront.
Does Tim Ballard work alone or does he bring a team?+
For smaller plumbing jobs Tim often attends personally, but for renovations and larger drainage work he brings a team of trades. His apprentice Jack has been specifically noted by a client's builder as well-trained. Reviewers across renovation projects mention 'Tim and his team' and note that all workers on site were polite, professional, and considerate of the home. For full renovations Tim acts as the project coordinator, so homeowners deal primarily with him even when multiple trades are on-site.
What areas does Ballard's Plumbing service beyond Leonay?+
Reviews mention customers from South West Sydney, which suggests Tim is willing to travel beyond the immediate Leonay area. One reviewer specifically noted he made the trip from the Riff (Penrith region) to South West without hesitation. The reviews don't map out a precise service radius, so it's worth calling ahead if you're further afield — but the pattern suggests he doesn't restrict himself to a tight local zone.