Austin's Tree Contracting
Matthew regularly completes strata and complex tree jobs that other arborists have turned away.
Every review in the sample is five stars, and the consistency isn't just about satisfaction: multiple customers mention being referred by a friend and then referring others themselves, which points to word-of-mouth as a genuine driver rather than a review-solicitation campaign. If speed matters to you, this business is worth calling first — several reviewers describe turnaround times of 24 hours or less from initial contact to completed job, which is well below the norm for arborist bookings in the greater Richmond area.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“he came that afternoon and the job was done the very next day”
“cleaned up very well after the trees were cut down”
“Did terrific job doing what others couldn't do in my Hornsby Strata plan”
“very tricky manoeuvres by removing very tall trees and large roots with no damage”
“better than big local Aborists”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Austin's Tree Contracting
Matthew leads Austin's Tree Contracting as a sole operator who regularly brings in a small team — including partner Amanda — for larger jobs, with reviews pointing to a genuine division of labour: Matthew handles the technical arborist work including precision cuts on tall trees, complex root extractions, and tricky manoeuvres in tight or obstacle-heavy spaces, while the crew manages mulching, hauling, and site cleanup. The business has been operating for close to a decade and takes on both residential yards and strata complexes, which is a notable niche — one reviewer specifically credits Matthew with completing strata work in Hornsby that other arborists declined. Customers most often mention how quickly things move from quote to job: several reviews describe same-day or next-day turnaround, which suggests this isn't a business that books weeks out. The species mix in reviews — large gums, jacarandas, established street-side trees — points to experience with the native and ornamental trees common to North Richmond and the broader Hawkesbury and Hills districts. Reviews suggest cleanup is thorough enough that one customer noted you'd barely know the crew had been there, and pricing feedback skews favourably against larger local arborists.
Best for: urgent residential tree removals needing fast turnaround, strata and body corporate sites where other arborists have declined the job, and large or complex trees on tricky blocks where precision and minimal collateral damage matter.
Location
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Claim This Profile — Free →Common questions about Austin's Tree Contracting
How quickly can Austin's Tree Contracting typically respond and complete a job?+
Reviews suggest turnaround times are notably fast — multiple customers describe receiving a quote the same day they contacted Matthew and having the job completed the following day. This appears to be a genuine pattern rather than a one-off, with several reviewers specifically calling out the speed as a reason they'd recommend him. If you have an urgent job, this is worth raising upfront when you call for a quote. That said, availability during peak periods may vary, so it's worth confirming current lead times directly.
Does Austin's Tree Contracting handle strata or body corporate tree jobs?+
Yes — and this is a noted strength. At least two reviewers specifically mention strata or complex multi-owner situations, including one in Hornsby where Matthew completed work that other arborists had declined. A separate reviewer mentions he was called back to remove four trees in a complex after an initial job, with all owners praising the result. If your property has a body corporate or strata committee involved, it's worth mentioning this when you get a quote, as Matthew appears experienced with navigating those stakeholder dynamics.
What do customers say about pricing compared to other arborists?+
Pricing feedback across the 18 reviews analysed is consistently positive, with multiple customers describing it as competitive or better than quotes from larger local arborists. One reviewer explicitly notes Austin's Tree Contracting outperformed 'big local arborists' on both price and quality. Reviews don't provide specific dollar figures, so you'll need to request a quote — but the pattern suggests pricing is a genuine point of difference rather than a marketing claim.
What types of trees has Matthew worked on?+
Reviews mention large gum trees, jacarandas, and unnamed established trees on both residential blocks and busy roadsides — species and site conditions common to the Hawkesbury and Hills regions. Jobs described include full removals of enormous trees, precision pruning of ornamentals, root extractions, and mulching. Matthew's team appears comfortable working around existing garden beds and shrubs, with one reviewer noting no surrounding plants were damaged during a complex trim.
Is cleanup included after the job?+
Based on multiple reviews, thorough cleanup appears to be a consistent part of how the team works. Customers use phrases like 'cleaned up very well,' 'meticulously,' and 'could not even tell they had been' to describe the state of the site after completion. Mulching of removed material is also mentioned across several reviews as an included or offered service. It's still worth confirming what's included in your quote — particularly for large removal jobs where debris volume is significant.