WA Whitegoods Repair
Customers repeatedly flag punctual arrivals and transparent quoting before any repair work begins.
Pricing transparency comes through too: the two-visit model (assess, quote, then repair) means customers know the cost before committing, and one reviewer shared specific figures of $210 callout plus $160 labour plus parts, which gives you a realistic ballpark for a mid-complexity repair. If you're booking, it's worth confirming upfront how parts sourcing works for your specific appliance model, and asking for a written quote before any repair work proceeds — the process seems to support this already, but it's worth stating explicitly.
Their work
What it's like working with them
Based on a sample of Google reviews (49 total)
“called with notice before arrival”
“identified and fixed the problem quickly”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About WA Whitegoods Repair
This West Perth-based appliance repair company focuses on diagnosing and fixing whitegoods — washing machines, freezers, and similar household appliances — rather than installation or new-build work. What sets them apart in a trade where many repairers simply condemn older machines is a willingness to source parts and attempt repairs on ageing units, including models from 2007 that other services might write off. Reviews mention a structured two-visit process for more complex jobs: an initial assessment followed by a written quote before any repair work begins, which gives homeowners a clear decision point on whether the cost of repair is worth it. Phone advice is a notable feature flagged by at least one regional customer, suggesting the team is willing to talk through problems before booking a callout — useful for anyone outside Perth metro who needs to decide if a technician visit is warranted. The business is GST-registered and operates as a company rather than a sole trader, which typically means some operational backup if a technician is unavailable. Appointment scheduling draws repeated praise for being prompt and punctual, with technicians calling ahead before arrival — a small but meaningful detail for people taking time off work to be home.
Best for: repairing older whitegoods that others might write off, homeowners who want a written quote before committing to repair costs, and straightforward washing machine or freezer faults needing a prompt, punctual technician.
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Claim This Profile — Free →Common questions about WA Whitegoods Repair
How does WA Whitegoods Repair handle the quoting process?+
Based on reviewer accounts, the business typically uses a two-stage approach for complex jobs: a technician visits first to assess the appliance, then a written quote is sent before any repair work is carried out. One customer noted an initial callout fee of $210, with labour on a second repair visit costing $160 plus parts. This structure lets you decide whether repair is cost-effective before you're committed. For simpler faults, the fix may happen on the first visit.
Does WA Whitegoods Repair work on older appliances?+
Yes — at least one reviewer had a 2007 Fisher & Paykel freezer repaired successfully, with the technician sourcing and replacing a defrost heater element. The business appears willing to attempt repairs on older machines rather than defaulting to a write-off recommendation. If you're unsure whether parts are available for your model, it's worth calling them first — reviewers mention the team is willing to give phone advice before you book a callout.
Does WA Whitegoods Repair serve customers outside the Perth metro area?+
At least one reviewer described receiving helpful phone advice as a country client, suggesting the team is accessible to regional WA customers for remote guidance. Whether they travel outside Perth metro for in-person repairs isn't clear from the reviews, so contact them directly to confirm your location is serviceable. Their willingness to advise over the phone may be particularly useful if you're trying to diagnose a problem before deciding whether a repair visit is viable.
What can I expect on the day of the appointment?+
Multiple reviewers mention that technicians call ahead before arriving and show up within the agreed timeframe — a recurring detail across several reviews. Appointments are described as easy to arrange and generally available within a reasonable timeframe. For straightforward faults, the repair is often completed in a single visit. For more involved jobs, expect a diagnosis visit followed by a separate repair appointment once parts are confirmed.
What types of appliances does WA Whitegoods Repair work on?+
The business name and reviews reference washing machines, freezers, and general whitegoods. Reviews specifically mention Fisher & Paykel appliances and front-loader washing machines. The category covers most common household appliances, but reviews don't mention dishwashers, ovens, or smaller kitchen appliances explicitly — if you have a less common appliance, it's worth a quick call to confirm they service it before booking.