Brilliance Carpet Cleaning Perth
Eddie personally rearranged his schedule to attend a flooded apartment — the same day a customer called.
Based on only 5 reviews sampled from 727 total on Google, the picture is limited in statistical depth, but every single one describes a job that met or exceeded expectations, including a flood emergency, an end-of-lease clean, and multi-surface upholstery work. For renters or landlords with urgent timelines, it's worth calling directly to confirm availability — the sample suggests quick turnaround is possible, but doesn't confirm it's guaranteed.
Their work
What it's like working with them
Based on a sample of Google reviews (727 total)
“he left our carpet looking brand new”
“Our furniture looks new!”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Brilliance Carpet Cleaning Perth
Eddie runs the operation and doubles as the emergency responder — when a customer's apartment flooded, he rearranged his own diary and arrived personally with teammate Rafael to extract water and dry the carpets the same day. Jony handles on-site cleans and is called out specifically for his thoroughness, spotting hidden stains that customers had missed and tackling stubborn pet-related areas to restore carpets to a like-new finish. The work goes well beyond standard carpet cleaning: upholstered dining chairs, armchairs, and rugs all feature in the review sample, making this a strong option when multiple fabric surfaces need attention in one visit. Bookings can move quickly — one customer called Monday and had the job done Tuesday — which is useful for rental vacates or urgent situations where timing matters. The business is GST-registered and has been operating for over 14 years, which adds a practical layer of reliability for landlords, property managers, and renters chasing bond returns.
Best for: end-of-lease carpet cleans with tight turnaround, same-visit upholstery and rug cleaning alongside carpets, and urgent flood or water damage situations requiring fast response.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Brilliance Carpet Cleaning Perth
Does Brilliance Carpet Cleaning handle emergency flood or water damage jobs?+
Yes — a customer review describes Eddie rearranging his schedule on short notice to personally attend an apartment flood, arriving with a second technician to extract water, clean, and dry the carpets. This suggests the business can respond to urgent situations, though availability will vary. If you have a water emergency, it's worth calling directly to explain the urgency, as Eddie has been noted to accommodate critical cases that fall outside the normal booking queue. Don't assume availability — call and ask specifically.
Can they clean furniture and rugs at the same visit as carpets?+
Reviews in the sample confirm that dining chairs, armchairs, and rugs have all been cleaned alongside carpet jobs. One customer had six dining chairs cleaned in the same visit as their carpets and described the chairs looking like new. If you have multiple surfaces to clean — especially before a property inspection or after a furniture incident — it's practical to book them together rather than as separate jobs. Confirm the combination with Eddie when booking so the right equipment is brought.
How quickly can Brilliance Carpet Cleaning fit in a booking?+
One customer in the review sample called on a Monday and had the job completed the following Tuesday, suggesting next-day bookings are sometimes possible. However, a separate review notes the business was fully booked at the time of an emergency call, so availability clearly varies. For end-of-lease cleans with a fixed vacate date, it's worth contacting them as early as possible rather than relying on a last-minute slot. Reviews don't provide enough detail to confirm typical lead times, so calling ahead is the safest approach.
What do customers say about pricing at Brilliance Carpet Cleaning?+
Pricing comes up positively across the review sample, with multiple customers describing it as 'reasonable' or 'well priced' relative to the results they received. No customer in the sample raised concerns about unexpected costs or quoted prices not matching the final bill. As a GST-registered company, they can issue formal tax invoices — useful if you're a landlord claiming the expense. For an accurate quote, contact them with the number of rooms, surface types, and any specific staining issues so the estimate reflects the actual job.
Who are the main technicians and what are they known for?+
Eddie is the primary contact — he handles phone bookings, coordinates scheduling, and personally attends urgent or complex jobs. Jony is the on-site technician mentioned in two reviews, praised specifically for arriving on time, working efficiently, and proactively identifying stains the customer hadn't noticed. Rafael is mentioned alongside Eddie on a flood emergency job. Based on the 5 reviews we analysed, the team is small enough that you're likely to deal with one of these individuals directly rather than an anonymous crew.