HWA Carpet Cleaning
Charles personally tackles the jobs others leave behind — from four-year lease cleans to rust-stained grout.
The sample is small enough that you should treat it as encouraging rather than definitive, but there are zero negative signals across any of the reviews provided. Practically speaking, if you're booking for an end-of-tenancy clean or a stubborn stain job, it's worth confirming availability directly given that next-day service is a draw and he appears to be a sole operator.
Their work
What it's like working with them
Based on a sample of Google reviews (18 total)
“brought an old and tired tile floor back to 'as new' condition”
“Most impressive was his punctuality and next day service”
“HWA is also our chosen carpet cleaner for our rental apartments”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About HWA Carpet Cleaning
Charles (also called Charlie by repeat customers) runs this West Perth carpet and floor cleaning operation, handling jobs personally from first contact through to completion — which comes through clearly in how reviewers describe the experience. He's done end-of-tenancy cleans involving four years of built-up wear, removed ground-in stains from carpet, and restored badly stained tile floors including ingrained rust marks and discoloured grout to near-new condition, so the scope goes well beyond routine carpet freshening. The trust structure and GST registration suggest a properly set-up small business rather than a cash-in-hand operator, now around three years into trading. Reviewers specifically call out next-day availability, which sets him apart for landlords or property managers who can't wait on a booking queue — at least one customer has him on rotation for rental apartments. His working style reads as unhurried and detail-focused rather than volume-driven: customers describe him taking care inside the home and treating each job with attention to detail. If you're a landlord, a tenant at the end of a lease, or someone who's been staring at a stain you've given up on, the pattern here is consistent — though it's worth noting this picture is drawn from a relatively small number of reviews.
Best for: end-of-tenancy carpet cleans with stubborn staining, tile and grout restoration jobs, and landlords or property managers wanting a reliable operator for repeat rental property work.
Location
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Claim This Profile — Free →Common questions about HWA Carpet Cleaning
Who actually does the cleaning at HWA Carpet Cleaning?+
Based on the reviews available, Charles (referred to as Charlie by some customers) appears to carry out the work personally. Reviewers consistently name him directly and describe hands-on involvement throughout each job. This matters if you want a consistent point of contact — you're not being handed off to a crew member. One review does reference a 'Housekeeping WA team,' so it's worth confirming current staffing when you book.
Does HWA Carpet Cleaning handle tile and grout cleaning, or just carpets?+
Yes — tile floor and grout restoration comes up in multiple reviews, including a job involving ingrained rust stains and heavily discoloured grout that a customer describes as being returned to near-new condition. So if your job involves hard floors as well as carpet, this appears to be within their standard scope. Confirm the specifics of your floor type when you enquire, especially for more unusual surfaces.
What do customers say about HWA's pricing?+
Pricing comes up positively across several reviews, with customers describing the service as good value relative to results. One end-of-tenancy customer specifically noted Charles 'did not charge too much' despite a demanding job. No reviews mention pricing concerns or unexpected charges. That said, with only 18 total reviews publicly available, it's sensible to get a quote upfront and confirm what's included.
Is HWA Carpet Cleaning suitable for rental property managers or landlords?+
At least one reviewer explicitly uses HWA as their ongoing cleaner for multiple rental apartments, and end-of-tenancy cleans feature in other reviews too. The next-day availability mentioned by reviewers is useful if you're working to a tight vacancy turnaround. If you're managing multiple properties, it may be worth asking whether Charles offers scheduling arrangements for repeat clients.
How quickly can HWA Carpet Cleaning respond to a booking?+
Next-day service is specifically called out as a standout feature in at least one review, and punctuality is praised more broadly. However, Charles appears to be a sole or small-team operator, so availability will depend on his current workload. Reviews don't give enough detail to say whether next-day bookings are always possible — contact them directly to check current lead times before committing to a move-out date or lease deadline.