Ace Garage Door Repairs Perth
Alex quotes the full cost — including weekend rates — before he books the job, then shows up with parts in hand.
Every review in the sample is five stars, though that's a small window into a 151-review history at 4.8★ overall, so it's worth reading through Google directly for a broader picture. If you're dealing with a broken spring or failed motor and need someone who'll show up the next morning with the right parts and give you a straight price upfront, the sample consistently points to Alex as reliable on all three counts.
Their work
What it's like working with them
Based on a sample of Google reviews (151 total)
“clearly explained the repair costs over the phone, including the weekend pricing”
“serviced the door, which now operates beautifully and quietly, and is very well adjusted”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ace Garage Door Repairs Perth
Alex — the sole technician and owner behind this business — handles the full spectrum of residential garage door repairs himself, with reviews specifically calling out spring replacements, motor swaps, and full door servicing as his bread and butter. What sets him apart from larger outfits is the combination of same-day or next-morning availability (one customer got a callback within 10 minutes of submitting a request) and the habit of quoting costs clearly over the phone before he shows up, including weekend surcharges. He comes to jobs prepared: multiple reviews note he arrived with the right parts — motors, remotes, wall switches — to complete the work in a single visit rather than booking a return trip. Operating as a sole trader with about seven and a half years in the trade, this is genuinely owner-operated in the truest sense: you speak to Alex when you call, and Alex is the one at your door. That consistency suits homeowners who find large companies frustrating, where the person you book isn't the person who turns up. His work spans Ballajura and across the Perth metro, and repeat customers appear in the review sample, which is notable given the infrequency of garage door problems.
Best for: urgent spring or motor failures needing next-morning repair, homeowners who want a firm phone quote before booking, and repeat-use customers who value dealing with the same person every time.
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Claim This Profile — Free →Common questions about Ace Garage Door Repairs Perth
Does Ace Garage Door Repairs Perth do weekend callouts?+
Yes — one customer specifically booked a Saturday call and had the repair completed Sunday morning. Alex discloses weekend pricing upfront over the phone before confirming the booking, so you won't be hit with an unexpected surcharge on the invoice. It's worth calling rather than just submitting an online request if you need a weekend slot confirmed quickly.
How quickly does Alex typically respond and get to a job?+
Response times in the sample reviews are notably fast — one customer received a callback within 10 minutes of submitting a request and had a technician booked for the following morning. Another had a Sunday repair locked in from a Saturday call. These are same-day or next-morning turnarounds, though availability will vary with workload since Alex operates solo.
What types of garage door repairs does Alex specialise in?+
The reviews specifically mention spring replacements, motor replacements, and full door servicing as recurring jobs. Alex has been praised for arriving with the correct parts — including motors, remote controls, and wall switches — to complete the repair in one visit. He also services the door mechanism as part of the job, with one customer noting their door ran noticeably quieter afterward.
What do customers say about pricing?+
Multiple reviews describe the pricing as 'reasonable', and one repeat customer returned specifically because of satisfaction with what they paid. The standout point is that Alex quotes costs clearly over the phone before attending, including any weekend premium, which removes the uncertainty that often comes with trade callouts. No reviews in the sample flagged pricing as a concern.
Is this a company with multiple technicians or a sole operator?+
It's a sole trader business — Alex is the owner and the technician, so the person you speak to on the phone is the person who shows up. Reviews reflect this directly: every mention of the technician by name is Alex. The upside is consistency; the practical consideration is that if Alex is booked out or unavailable, there's no second technician to cover. It's worth calling ahead for urgent jobs rather than assuming immediate availability.