Statewest Garage Doors
Antonio is named by customers in four separate reviews for fast on-site repairs and going beyond the stated job.
Antonio's name appears in four of the five sample reviews, consistently linked to fast on-site response and tidy workmanship. Sara earns specific mention for proactively helping a new-build customer navigate an insurance claim rather than just taking the booking — a detail that suggests they're thinking beyond the immediate job. The sample is too small to confirm whether this level of responsiveness holds across all job types or times of year, so if you're booking for a non-urgent repair it's worth asking about current lead times directly.
Their work
What it's like working with them
Based on a sample of Google reviews (244 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Statewest Garage Doors
Antonio handles the technical side of the work — spring replacements, fault diagnosis on motor-driven doors, and general repairs — while Sara manages bookings and customer coordination from the office. Reviewers specifically praise Sara for navigating insurance claims on new builds, pointing customers toward the right process before even booking a job. Antonio is repeatedly noted for arriving fast, sometimes within 20 minutes, and for going beyond the stated job (like tightening loose hardware left by previous installers). This is a family-run company operating across Perth's southeastern suburbs, and the small-team structure means both Antonio and Sara are directly reachable when you call — not a call centre routing you to someone else. The work skews toward residential repairs and emergency callouts rather than large commercial installs, making them a strong fit for homeowners dealing with snapped springs, motor faults, or damage from accidents on new builds.
Best for: emergency garage door repairs needing same-day or next-day attendance, spring and coil replacements on residential properties, and fixing installation faults left by other garage door companies.
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Claim This Profile — Free →Common questions about Statewest Garage Doors
How quickly can Statewest Garage Doors respond to an emergency callout?+
Based on the sample reviews available, response times are notably fast — one customer mentions Antonio arriving within 20 minutes of calling. Another had a snapped coil replaced the following day after a same-day call. That said, this is a small family business and availability will vary, so call directly to confirm current response times before assuming same-day attendance.
Who will actually turn up to do the work?+
Antonio handles on-site repairs and is the technician named in customer reviews for spring replacements, motor fault diagnosis, and general servicing. Sara manages bookings and customer communication from the office. As a family-run company, you're dealing with the owners directly rather than a rotating roster of subcontractors — though this is based on a small review sample and may not reflect every job type.
Can Statewest Garage Doors help with garage door issues on a new build?+
At least one reviewer specifically mentions Sara helping them navigate an insurance claim after an accident on a brand-new build, getting them booked in quickly and flagging an earlier slot when it opened up. Antonio then completed the repair on-site. If your issue involves a builder's installation or an insurance claim, it's worth mentioning this when you call — they appear familiar with that process.
Do they fix problems caused by other garage door installers?+
One reviewer mentions Antonio correcting loose hardware left by a different Perth garage door company, going beyond the immediate repair job. This suggests they're willing to address installation faults from prior work, not just their own. If you've had a poor install from another provider, it's worth describing the specific issues when you call so they can assess what's involved.
What areas around Maddington does Statewest Garage Doors service?+
The business is based in Maddington in Perth's southeastern corridor. The reviews don't specify exact service boundaries, so if you're outside the immediate area — say, northern suburbs or outer Perth — confirm coverage when you call. Given the fast response times mentioned in reviews, it's likely they focus on a defined local radius rather than travelling across the full metro area.