Elite Lock Service
Phoebe named by multiple independent reviewers for completing complex lock jobs quickly and going beyond the original brief.
That consistency across independent reviews is a meaningful signal even in a small sample. Cade is mentioned once for responsive phone handling and flexible booking, which suggests the front-of-house experience is also taken seriously. With 218 total reviews averaging 5 stars, the broader picture looks strong, but our sample covers only 2.3% of that — worth confirming recency and service area directly when you call.
Their work
What it's like working with them
Based on a sample of Google reviews (218 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Elite Lock Service
Phoebe is the locksmith you'll actually meet on-site at Elite Lock Service — she's the technician named in every sample review, and customers consistently praise her for handling complex jobs quickly, working with precision, and going beyond the brief (like helping with an additional door that wasn't part of the original booking). Cade handles the phone side, with at least one reviewer noting he picked up immediately and found a same-day slot even for non-urgent work — a detail worth noting if scheduling flexibility matters to you. The work spans a practical range of residential lock jobs: jammed cylinders, multi-lock repairs, and digital deadlock installations, with reviewers noting care and tidiness throughout. A pre-arrival text message was mentioned as part of the process, which signals some attention to logistics for people who don't want to wait around guessing. Registered as a trust entity and GST-registered with roughly 12 years of trading history, the business sits in Myaree and appears to serve the broader Perth metro area for residential locksmith needs. The Google category also includes electronics store and store listings, suggesting they may sell lock hardware and digital lock products in addition to providing installation and repair services.
Best for: residential lock repairs and servicing, digital deadlock and smart lock installation, and same-day bookings for non-emergency lock jobs.
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Claim This Profile — Free →Common questions about Elite Lock Service
Who will actually come to my home from Elite Lock Service?+
Based on the reviews we analysed, Phoebe is the on-site locksmith customers meet. She's mentioned by name across multiple independent reviews for residential jobs including digital deadlock installs, jammed cylinders, and multi-lock repairs. Cade appears to handle phone bookings and scheduling. It's worth confirming technician availability when you call, especially if you're booking for a specific job type.
Can Elite Lock Service do same-day bookings?+
At least one reviewer was booked in for same-day service despite describing their job as non-urgent, which suggests scheduling is responsive. A pre-arrival text notification was also mentioned, indicating they communicate arrival times rather than leaving you to wait indefinitely. For emergency lockouts or urgent work, call directly to confirm current availability — review dates weren't available so we can't confirm how typical this turnaround is right now.
What types of locks does Elite Lock Service work on?+
Reviews mention jammed cylinders, standard door locks requiring servicing and repair, multi-lock setups, and digital deadlock installation. Their Google listing also includes store and electronics store categories, suggesting they may stock and supply lock hardware including smart/digital locks rather than just providing labour. If you have a specific lock brand or product in mind, it's worth asking when you enquire.
What do customers say about pricing at Elite Lock Service?+
One reviewer described pricing as 'very reasonable,' which is the only direct pricing comment in the reviews we reviewed. That's a limited data point — we only had 5 reviews to work with out of 218 total. No reviewers mentioned unexpected costs or pricing concerns in this sample. For accurate quotes, call with the specifics of your job as lock pricing typically varies by lock type, number of locks, and any hardware needed.
Is Elite Lock Service suitable for complex or unusual lock jobs?+
Several reviewers specifically commented on Phoebe handling jobs that were 'pretty complex' — including a two-lock repair completed in under half an hour, and a digital deadlock installation described as requiring care and precision. One reviewer also noted she advised on the best solution for a jammed cylinder rather than just defaulting to the most obvious fix. For unusual setups or older locks, these patterns suggest it's worth calling to describe your situation rather than assuming they can't help.