Security & Communications Installations
Rob and Andrew are named separately across reviews — one for system design, one for hands-on support after the job is done.
That's worth asking about directly if you're getting multiple quotes — ask SCI to walk you through their proposed camera placement or alarm zone logic before you commit. Andrew appears to be the person handling new business setups and ongoing client support, so if post-install handholding matters to you (remote access setup, code management), he's the name to ask for. The 40-review total across five-plus years is modest but holds a clean 5-star average — no negative patterns appear in the sample provided.
Their work
What it's like working with them
Based on a sample of Google reviews (40 total)
“Rob acted quickly and sorted the problem out”
“integrating existing components into one very simple to use system”
“suggested improvements to the plan other security providers did not”
What they help with
Based on what their customers hired them for
How they stack up
Context from 214 security & cctvs in Perth
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Security & Communications Installations
Rob leads the team at SCI and is the name most often mentioned across jobs — he's praised specifically for designing systems with future growth in mind, troubleshooting alarm faults quickly, and going through requirements in detail where other providers haven't. Andrew is called out separately for post-install support: one business customer described calling him repeatedly with questions and having him drive out each time to help set up remote access and door code management. Tom is mentioned alongside Rob on a camera upgrade job where the brief was to consolidate multiple outdated systems into one simple interface — the result was described as seamless. SCI works across both residential and commercial properties, with commercial jobs including CCTV systems planned to scale over years rather than just meet immediate needs. They're a GST-registered company operating out of Hamilton Hill, which puts them well-placed for the broader southern Perth metro. The team's pattern is consultative rather than transactional — they ask what you need, suggest improvements, then build to those specs rather than a one-size-fits-all template.
Best for: commercial CCTV systems designed to grow over time, integrating or upgrading existing alarm equipment rather than starting from scratch, and homeowners or new business owners who want ongoing support and training after installation.
Location
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Claim This Profile — Free →Common questions about Security & Communications Installations
What areas does Security & Communications Installations cover?+
SCI is based in Hamilton Hill in Perth's southern suburbs, which positions them well for jobs across the broader southern metro area. Reviews mention commercial and residential jobs without specifying exact suburbs beyond the home base. It's worth calling to confirm whether they service your specific suburb, particularly if you're north of the river or in a more outer metro location.
Does SCI handle both residential and commercial security jobs?+
Yes — reviews cover both. Residential jobs include alarm fault repairs and new alarm system installs, while commercial jobs include CCTV systems designed to scale over time. One commercial customer noted their 2018 installation was still running well four years later. Rob is specifically mentioned as the person who designs commercial systems with future growth provisions built in from the start.
Who are the key people at SCI and what do they each do?+
Rob appears to lead on system design and installation across both CCTV and alarm work, and is mentioned by multiple customers for his consultative approach and quality of workmanship. Andrew is praised specifically for post-install support — one new business owner described him driving out repeatedly to help with remote access and door code setup. Tom is mentioned alongside Rob on a camera system upgrade job. If you have specific support needs after installation, asking for Andrew upfront seems worthwhile.
Can SCI upgrade an existing security system rather than replace everything?+
Yes, and this appears to be a strength based on the reviews available. One customer had outdated cameras replaced with newer technology while existing components were integrated into a single easy-to-use system — described as a seamless changeover. Rob and Tom are credited with listening carefully to the customer's requirements and designing around them. If you have legacy equipment you want to retain, it's worth discussing what can be integrated versus replaced.
What do customers say about SCI's advice compared to other security companies?+
Two customers specifically mention that SCI identified improvements or coverage gaps that other security providers had not suggested. One commercial customer noted this led to a better and easier-to-maintain installation. This pattern — reviewing your requirements critically rather than just quoting what you asked for — seems to be part of how Rob approaches the design phase. If you've already received quotes from other companies, it may be worth having SCI review them before you decide.