Who Who Carpet Cleaning and Pest Management
Dual carpet cleaning and pest management service with pickup-delivery model but mixed quality feedback.
From 114 Google reviewsThree customers reported rugs returned dirty or with pet hair, while two experienced material damage including color changes and bleached tassels. The single positive review praised their no-contact service model, but the sample shows significant quality control issues that warrant careful consideration.
Their work
What it's like working with them
Based on a sample of recent customer reviews (114 total)
“both came back dirtier than when they left”
What they help with
Based on what their customers hired them for
How they stack up
Context from 72 carpet cleanings in Redlands
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Who Who Carpet Cleaning and Pest Management
Who Who Carpet Cleaning operates a dual service model handling both carpet cleaning and pest management from their Capalaba base. The business offers both on-site carpet cleaning and a pickup-and-delivery service for rugs, with customers noting a no-contact collection option. Their service area appears to focus on Southeast Brisbane suburbs, though specific coverage details aren't consistently mentioned in feedback. The business handles various carpet types including wool rugs, though customers report mixed experiences with material identification and appropriate cleaning methods. Their administrative processes include same-day delivery notifications, though some customers have noted timing coordination challenges.
Best for: customers seeking no-contact pickup and delivery service who can be flexible with scheduling coordination.
Location
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Claim This Profile — Free →Common questions about Who Who Carpet Cleaning and Pest Management
Does Who Who Carpet Cleaning offer pickup and delivery for rugs?+
Yes, they provide a pickup and delivery service for rug cleaning with a no-contact option available. However, based on customer feedback, their delivery coordination sometimes involves same-day notifications rather than advance scheduling. Customers report delivery times can vary from the initially notified timeframe, so flexibility may be needed.
What areas around Capalaba does Who Who service?+
The business operates from Capalaba in Southeast Brisbane, but specific service area coverage isn't clearly detailed in available customer feedback. Given their pickup and delivery model for rugs, they likely service surrounding Brisbane suburbs, but it's best to confirm coverage for your specific location when booking.
What do customers say about Who Who's cleaning quality?+
Customer experiences vary significantly based on available reviews. Some customers report satisfaction with the service process and communication, while others have experienced issues including rugs returned with dirt or pet hair, and material damage such as color changes or bleached areas. The mixed feedback suggests quality consistency may be a concern to discuss upfront.
Do they handle different types of carpet materials?+
They advertise services for various materials including wool rugs and offer different cleaning processes. However, some customers have reported issues with material identification leading to inappropriate cleaning methods and damage. If you have expensive or delicate materials, it's worth discussing their experience with your specific carpet type before proceeding.