ELECTRONIC EYE SECURITY GROUP PTY LTD
Offers zero-cost upfront CCTV rentals but two customers report contracts escalating to $8,500 for basic systems.
From 12 Google reviewsThe majority praise Trent's technical expertise and the company's rental payment options, but two reviews detail contracts that escalated from quoted $30 weekly to final costs of $8,500 for basic systems. Recent reviews have trended more positive, focusing on professional installations and ongoing support relationships.
Their work
What it's like working with them
Based on a sample of recent customer reviews (12 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 64 security & cctvs in Redlands
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About ELECTRONIC EYE SECURITY GROUP PTY LTD
Electronic Eye Security Group specialises in HikVision CCTV systems for both commercial and residential properties, with director Peter and technician Trent handling most installations personally. The business stands out for offering zero-cost upfront rental arrangements, allowing customers to spread equipment costs over time and purchase at the end of the term. Trent particularly educates customers on unexpected CCTV benefits beyond theft prevention, like operational insights for businesses and mobile access convenience. Their client base spans from small workshops to large installations like Coolum Surf Club's 100+ camera system, with established relationships maintained over several years. The team provides ongoing technical support and rapid response for repairs, including vandalism damage replacement.
Best for: commercial properties needing large multi-camera installations, customers wanting rental payment arrangements, and businesses seeking long-term security partnerships with ongoing support.
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Claim This Profile — Free →Common questions about ELECTRONIC EYE SECURITY GROUP PTY LTD
Does Electronic Eye Security Group offer payment plans for security systems?+
Yes, they offer zero-cost upfront rental arrangements where customers can rent equipment over a term and purchase it for a small amount at the end. Multiple customers mention this helped with cashflow management. However, two reviews report final contract costs reaching $8,500 for systems initially quoted much lower, so clarify total costs upfront.
What type of security cameras does Electronic Eye Security Group install?+
They specialise in HikVision security systems for both commercial and residential properties. Customers consistently mention mobile access capabilities and remote monitoring features. Their installations range from small residential setups to large commercial systems like Coolum Surf Club's 100+ camera network.
Who handles the installations at Electronic Eye Security Group?+
Director Peter and technician Trent handle most installations personally. Customers specifically praise Trent for his technical knowledge and ability to explain CCTV benefits beyond theft prevention. Peter follows up with customers post-installation to ensure satisfaction.
Do they provide ongoing support after installation?+
Reviews indicate strong ongoing support for established commercial clients, with some relationships spanning 4+ years. They handle camera relocations, vandalism damage repairs, and technical issues. However, two customers report difficulty getting support, so confirm support terms before signing.