Groove Tiles & Stone
Interior designer Natalie and manager Maurizio provide renovation guidance that often improves customers' original tile choices.
From 89 Google reviewsThe personal service stands out—staff remember customers by name, Maurizio personally handles delivery issues, and multiple reviews mention returning after trying other tile shops. The single 1-star review involves a colour matching dispute, but represents just 1% of their total review pool.
Their work
What it's like working with them
Based on a sample of recent customer reviews (89 total)
“interior design qualifications and skills”
What they help with
Based on what their customers hired them for
How they stack up
Context from 71 tilings in Redlands
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Groove Tiles & Stone
Groove Tiles & Stone operates as both a tile retailer and renovation consultant, with manager Maurizio leading design guidance alongside team members Natalie (who has interior design qualifications), Tony, and Kirsten handling customer service. They specialise in complete renovation projects from bathrooms and kitchens to exterior pool areas and alfresco spaces, often working directly with renovation companies like Ark. What sets them apart is their consultative approach—customers regularly mention staff talking them out of initial choices in favour of more timeless designs, and Maurizio personally collecting and delivering tiles when suppliers fall short. They deal directly with manufacturers for competitive pricing on quality tiles, particularly Italian imports, and offer complementary design advice rather than just product sales.
Best for: complete home renovation tile projects, customers wanting design guidance beyond just product sales, exterior pool and alfresco area tiling, and anyone seeking personalised service with qualified interior design input.
Location
Often needed together
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Claim This Profile — Free →Common questions about Groove Tiles & Stone
What makes Groove Tiles different from other tile retailers?+
They operate more like renovation consultants than just a tile store. Manager Maurizio and interior designer Natalie provide design guidance that often improves customers' original plans, with reviews mentioning staff talking customers into more timeless choices. They deal directly with manufacturers for competitive pricing and Maurizio personally handles deliveries when needed. Multiple customers mention trying other tile shops first before returning to Groove.
Who are the key staff members customers should know about?+
Manager Maurizio leads design guidance and personally handles complex projects, while Natalie brings interior design qualifications to help with tile selection. Tony and Kirsten handle customer service, with reviews consistently mentioning all staff by name. Customers appreciate that staff remember them across multiple visits and provide personalised advice rather than pressure sales.
Do they handle both interior and exterior tiling projects?+
Yes, reviews mention extensive projects covering bathrooms, kitchens, laundries, pool areas, alfresco patios, and exterior house tiling. They work with renovation companies like Ark and handle everything from single bathroom updates to complete home transformations. Several customers mention using them for multiple different areas of their home.
What do customers say about their pricing and tile quality?+
Reviews consistently mention competitive pricing because they deal directly with manufacturers, particularly for Italian imports. Customers describe the quality as exceptional, with multiple mentions of receiving compliments on finished results. The focus seems to be on value for money rather than being the cheapest option, with quality tiles at fair prices.