Greenbank D A & T A Glass & Aluminium
Don showed up on a Sunday when four other glaziers — including a 24-hour service — didn't bother.
That responsiveness, combined with consistent praise for punctuality and competitive quotes, makes him a practical first call for time-sensitive glass repairs rather than just a fallback option. The one negative review in the sample involves a quote that was never delivered, which is worth keeping in mind — confirm your preferred contact method upfront and ask Don whether he'll send the quote by text or email so there's no ambiguity. Recent reviews have also trended higher than earlier ones, which is a useful signal even if the overall sample is still small at 17 total reviews.
Their work
What it's like working with them
Based on a sample of Google reviews (17 total)
“he was the only one that made the effort to come and inspect”
“very competitive price too”
“Don just installed a new security sliding door for us and we are very happy”
What they help with
Based on what their customers hired them for
How they stack up
Context from 369 glass & glaziers in Rockhampton
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Greenbank D A & T A Glass & Aluminium
Don Greenbank runs this sole-trader glazing business out of the Park Avenue area, handling everything from emergency glass replacements to security screen and sliding door installations — with a particular strength in urgent residential callouts that other glaziers won't take on. What sets Don apart in reviews is his willingness to show up when competitors don't: one customer called at 6:30am and had a new sliding door glass fitted within hours, while another noted that Don was the only one of four glaziers contacted — including a 24-hour service — who actually came out to inspect on a Sunday afternoon. Don is praised specifically for taking time to answer questions thoroughly, respecting customers' scheduling constraints, and arriving when he says he will — practical details that matter more than most in a trade where no-shows are common. Customers across multiple reviews flag his pricing as competitive without prompting, suggesting he holds his own against larger operators. After roughly eight years in the trade, the work mentioned spans window installations, security sliding doors, and glass replacements — a mix that suits homeowners wanting one contact for both glazing and aluminium framing jobs rather than coordinating separate trades.
Best for: urgent same-day glass replacements, security sliding and screen door installations for residential properties, and homeowners who need a glazier who will actually show up when others won't.
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Claim This Profile — Free →Common questions about Greenbank D A & T A Glass & Aluminium
Does Greenbank Glass & Aluminium handle emergency or after-hours callouts?+
Yes — multiple reviews specifically mention Don responding to urgent calls outside business hours. One customer called at 6:30am and had a replacement sliding door glass fitted within a few hours, while another noted he came out on a Sunday afternoon to measure when four other glaziers — including a 24-hour service — declined. If you have an urgent job, calling Don directly appears to be more reliable than booking through a larger emergency glazing service.
What kinds of jobs does Don typically take on?+
Based on reviews, Don handles residential glass replacements (including sliding door panels), security screen door installations, security sliding door installations, and window installations. Several customers have used him for multiple jobs across the same property, suggesting he's comfortable working through a list of glazing and aluminium work rather than just single-item callouts. There's no mention of commercial or new-build project work in the reviews, so this appears to be primarily a residential service.
How does pricing compare to other glaziers in the area?+
Competitive pricing comes up unprompted in the majority of reviews across different job types — glass replacements, security doors, and window installs. Customers don't give specific figures, but several mention getting multiple quotes and still choosing Don, which suggests his pricing holds up in comparison. Asking for a written quote (by text or email) is recommended, as one review noted a quote that wasn't received.
Is Greenbank Glass & Aluminium reliable for showing up and finishing on time?+
Punctuality and follow-through are among the most commonly mentioned positives across the 15 reviews we looked at. Multiple customers specifically note that Don arrived when he said he would and completed work ahead of schedule or within the promised timeframe. One long-term customer who has used the business for several years highlights reliability as a consistent trait, not just a one-off experience.
What areas does Greenbank Glass & Aluminium service?+
The business is based in the Park Avenue area of Queensland, and reviews suggest Don operates locally rather than across a wide region. Reviews don't specify exact service boundaries, so if you're outside the immediate Park Avenue area, it's worth confirming your location when you call. Given the business is sole-trader operated, travel distance may affect availability for same-day jobs.